Process Improvement Professional

Humana

. Serve as the technology, automation, analytics, and process acceleration lead for the Merger and Acquisition organization .

Posted 11/11/2026full-timeRemote • United StatesMid-LevelSenior💰 $73,500 - $100,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in automation, analytics, and process improvement within M&A operations, leveraging Generative AI and intelligent automation platforms to enhance efficiency and effectiveness. Proficient in developing dashboards, KPI frameworks, and scalable workflows to support executive decision-making and operational excellence.

Highest-signal resume keywords

Generative AI ExperienceWorkflow AutomationProcess ImprovementData AnalysisBusiness Intelligence Tools

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AnalyticsAutomationBusiness AnalysisProcess ImprovementDashboard DevelopmentKPI FrameworksReporting SolutionsWorkflow MappingSystems ThinkingChange Management

Soft Skills

Analytical SkillsProblem-SolvingCollaborationCommunicationAdaptability

Tools & Technologies

Power BITableauPower PlatformSQLPythonAlteryxJiraConfluenceServiceNowSmartsheet

Industry Keywords

Mergers and AcquisitionsOperational ExcellenceDigital TransformationLeanAgile

Tech Stack

Tools & technologies

Cyber SecurityPythonServiceNowSQLTableau

About the role

Key responsibilities & impact

Serve as the technology, automation, analytics, and process acceleration lead for the Merger and Acquisition organization
Improve the efficiency, quality, scalability, and effectiveness of M&A diligence, execution, integration, portfolio management, and operational activities
Identify and implement automation opportunities across diligence, integration, portfolio management, reporting, governance, and operational processes
Build no-code, low-code, and custom automation solutions to eliminate manual work and reduce cycle times
Design scalable workflows for information gathering, document management, status tracking, approvals, reporting, and collaboration
Create reusable templates, automation frameworks, toolkits, and digital assets across transactions and integration programs
Evaluate and implement Generative AI and AI-assisted solutions
Advise on practical AI use cases and emerging technologies within the M&A function
Lead process discovery, workflow mapping, current-state assessments, and operational reviews
Identify inefficiencies, bottlenecks, duplicative effort, control gaps, handoff delays, and scalability constraints
Design future-state operating models and standardized business processes
Develop and maintain operating procedures, playbooks, process frameworks, templates, and best practices
Drive adoption of new processes, tools, automation capabilities, and operating models through change management
Analyze transaction, operational, financial, technology, cybersecurity, vendor, integration, and portfolio data
Develop dashboards, scorecards, reports, visualizations, KPI frameworks, and executive reporting solutions
Support executive decision-making through data analysis, trend identification, scenario modeling, and operational intelligence
Assess and optimize enterprise and M&A processes across technology, cybersecurity, infrastructure, applications, vendors, finance, procurement, governance, and portfolio operations
Create end-to-end process architectures and analyze dependencies across teams, processes, technologies, and stakeholders
Assess, evaluate, recommend, manage, and optimize M&A-related platforms, repositories, workspaces, and collaboration environments
Integrate data and workflows across systems and identify opportunities to consolidate, optimize, or automate tooling
Inventory current tools and processes, prioritize high-value improvements, deploy AI-enabled solutions, build automated reporting, and implement future-state improvements during the first 12 months

Requirements

What you’ll need

Bachelor's degree in Business, Information Systems, Data Analytics, Finance, Engineering, Technology, Management Information Systems, Operations, or a related field
3 or more years of experience in analytics, automation, business analysis, process improvement, operational excellence, consulting, M&A operations, transformation, or related functions
Experience with Generative AI, Copilot technologies, workflow automation, intelligent automation platforms, or digital transformation initiatives
Strong analytical, problem-solving, and systems-thinking capabilities
Experience gathering requirements and translating business needs into practical technology and process solutions
Experience evaluating, documenting, and improving complex business processes
Experience developing dashboards, KPI frameworks, reporting solutions, and performance metrics
Ability to work effectively across business and technical stakeholders
Ability to quickly learn, evaluate, and leverage new tools, technologies, and methodologies
Work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information
Home internet with at least 25 Mbps download and 10 Mbps upload speed
Preferred: Experience supporting mergers, acquisitions, integrations, corporate development initiatives, or portfolio management activities
Preferred: Experience with business intelligence, visualization, and analytics tools
Preferred: Familiarity with Power BI, Tableau, Power Platform, Copilot, Jira, Confluence, ServiceNow, SQL, Python, Alteryx, Smartsheet, Airtable, Notion, or similar technologies
Preferred: Experience in technology, consulting, corporate strategy, PMO, operational excellence, transformation, or enterprise process improvement environments
Preferred: Knowledge of Lean, Agile, continuous improvement, or business transformation methodologies

Benefits

Comp & perks

Bonus incentive plan based upon company and/or individual performance
Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Paid time off
Company holidays
Personal holidays
Paid parental leave
Paid caregiver leave
Short-term disability
Long-term disability
Life insurance
Wellness and smart healthcare decision support
Remote work arrangement
Self-provided internet service for home or hybrid employees
Occasional travel to Humana offices for training or meetings