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Sales Support Representative
Humana. Process sales invoices . Draft sales documents, proposals, reports, correspondence, sales contracts, and maintenance agreements . Compile and complete standard calculations for reporting statistics . Gather background
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative support capabilities, including processing sales invoices, drafting documents, and maintaining member records. Proficient in Microsoft Office and experienced in handling support requests while ensuring compliance with PHI/HIPAA regulations.
Highest-signal resume keywords
Administrative ExperienceMicrosoft Office ProficiencySales SupportHealthcare Industry ExperienceDocument Drafting
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Invoice ProcessingDocument DraftingStatistical ReportingMember Record MaintenanceSales Contract Preparation
Soft Skills
Organizational SkillsCommunication SkillsProblem-Solving Skills
Tools & Technologies
Microsoft WordMicrosoft PowerPointMicrosoft OutlookMicrosoft ExcelMicrosoft Teams
Industry Keywords
SalesMarketingHealthcareMedicarePHIHIPAA
About the role
Key responsibilities & impact- Process sales invoices
- Draft sales documents, proposals, reports, correspondence, sales contracts, and maintenance agreements
- Compile and complete standard calculations for reporting statistics
- Gather background research on member accounts, prospects, competitors, and industry trends
- Communicate with staff in other organizational areas to confirm order status and resolve member complaints
- Maintain up-to-date member records
- Collate marketing materials and prepare information for team meetings
- Answer internal and member inquiries
- Provide sales administrative support for onboarding and retaining members
- Support sales administration and Medicare sales leadership, sales representatives, and external agents
- Complete administrative tasks and projects independently with limited guidance
- Complete general administrative duties
Requirements
What you’ll need- 1+ years of administrative experience
- Intermediate experience in Microsoft Office, including Word, PowerPoint, Outlook, Excel, and Teams
- Experience handling support requests from a variety of different channels while handling calls and multiple projects
- Must have a dedicated workspace lacking ongoing interruptions to protect member PHI/HIPAA information
- Must be able to lift boxes up to 40 lbs
- Ability to organize, load, and unload products and Medicare materials used during Annual Election Period (AEP)
- Availability to work 8:00 AM–5:00 PM Central Time, Monday through Friday, subject to business needs
- Self-provided internet service with minimum download speed of 25 Mbps and upload speed of 10 Mbps
- Associate or Bachelor's Degree preferred
- Background in sales, marketing, or related field preferred
- Healthcare industry experience preferred
Benefits
Comp & perks- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company holidays
- Personal holidays
- Paid parental leave
- Paid caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Personal wellness support
- Occasional travel to Humana offices for training or meetings