Senior Account Executive – Group Medicare

Humana

. Grow membership within existing Group Medicare accounts .

Posted 11/10/2026full-timeRemote • United StatesSenior💰 $70,000 - $170,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing client relationships within Group Medicare accounts, with strong skills in financial analysis, project management, and strategic communication. Proficient in delivering presentations and facilitating meetings while ensuring compliance with Medicare regulations and maintaining client data integrity.

Highest-signal resume keywords

Medicare BackgroundAccount Management ExperienceStrong Presentation SkillsProject Management SkillsLife and Health License

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial AnalysisRoot Cause AnalysisData ManagementUtilization ReportingRFP/RFI ManagementStrategic PlanningClient Performance MonitoringNegotiation SkillsProcess ImprovementProblem Solving

Soft Skills

Relationship BuildingConflict ResolutionCommunication SkillsCollaboration SkillsMeeting Facilitation

Tools & Technologies

G-forcePlan CompassHome Internet (25 Mbps Download, 10 Mbps Upload)

Certifications & Qualifications

Life and Health License

Industry Keywords

Group MedicareManaged HealthcareCMS UpdatesPHI ComplianceClient Engagement

About the role

Key responsibilities & impact

Grow membership within existing Group Medicare accounts
Directly manage business relationships with client accounts
Serve as primary contact for the book of business
Meet annually with customers to present reporting, renewals, and determine consultative strategy and expectations
Develop and maintain customer relationships at all organizational levels
Establish and develop Broker, Union, and Association contacts
Act as liaison between Humana, customers, and internal partners
Coordinate client partnership meetings
Provide updates on Humana initiatives, CMS updates, news releases, and industry matters
Deliver utilization reports to clients and brokers
Collaborate on group renewal strategy and lead renewal negotiations
Coordinate OE meetings, seminars, retiree engagements, and supplies
Conduct and participate in seminars
Escalate service issues and ensure resolution
Identify customer experience, process improvement, expansion, and growth opportunities
Oversee and complete RFP/RFI activities for renewal and expansion opportunities
Ensure agent training, licensing, and commission payment completion
Manage client data in G-force
Coordinate BH2U meeting content and staffing
Manage customer termination processes
Collaborate with New Sales on opportunities, RFP responses, and finalist presentations
Review sold documents and confirm rates, benefits, and contracts with new customers
Deliver Plan Compass reporting to 100+ clients annually or more frequently as required
Participate in account implementation kickoff meetings
Review disruption analyses and determine provider outreach strategies
Manage Rx disruption planning with the Pharmacy team
Manage data file transfers
Determine group or regional marketing strategy as needed
Manage annual renewals from rate delivery through implementation
Participate in regional calls and market review meetings
Monitor client performance guarantee results
Collaborate with Pharmacy, Account Implementation, Communication Consultants, Consumer Engagement Professionals, ACS, Network, Clinical, Underwriting, Market Leadership, and Group Medicare Leadership
Represent the AE team on internal projects and committees
Identify training needs and complete required training
Manage travel and expense reporting

Requirements

What you’ll need

Medicare and/or managed healthcare background (Group preferred)
Must maintain a valid life and health license in all applicable states
2-5 years of account/client management experience
Strong financial, analytical and technical skills
Ability to think strategically and build meaningful relationships
Strong presentation and meeting facilitation skills
Conflict resolution skills
Project management and multi-tasking skills
Root cause analysis and problem solving to include thinking outside of the box to identify solutions for clients
Communication/customer service & collaborating skills
Ability to travel 35%-50%
College Degree preferred
Home internet with minimum download speed of 25 Mbps and upload speed of 10 Mbps
Dedicated workspace without ongoing interruptions to protect member PHI / HIPAA information

Benefits

Comp & perks

Medical benefits
Dental benefits
Vision benefits
401(k) retirement savings plan
Paid time off
Company holidays
Personal holidays
Paid parental leave
Paid caregiver leave
Short-term disability
Long-term disability
Life insurance
Home or hybrid home/office work arrangements
Occasional travel to Humana offices for training or meetings