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Tech Stack
Tools & technologiesPMP
About the role
Key responsibilities & impact- Perform analysis of business, process, and user needs
- Document requirements and conduct cost/benefit analysis
- Translate business needs into system requirement specifications
- Formulate and define systems and objectives based on user needs, business systems, and industry requirements
- Devise or modify procedures and processes to solve complex problems
- Validate benefits achieved from solution implementation
- Make technical approach decisions for project components
- Support business-critical initiatives across OneHome’s business operations, including platform modernization, operational enhancements, production support, and regulatory changes
- Serve as a key liaison between business and technology teams
- Build knowledge of business processes, technology platforms, data flows, and integrations
- Partner with Operations and Technology teams to drive transformation and continuous improvement
- Manage requirements and optimize processes
- Coordinate testing
- Provide production support
- Document processes and prepare reports
- Implement system enhancements
- Occasionally travel to Humana offices for training or meetings
Requirements
What you’ll need- 5 or more years of technical experience
- Hands-on experience in a technology environment, either as part of a technology team or supporting technology initiatives
- Working knowledge of Microsoft technologies
- Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation
- Knowledge of Systems Development Life Cycle
- Experience in problem analysis and process
- Comprehensive knowledge of Microsoft Office applications including Word, Excel, Access, PowerPoint, and Visio
- Passion for contributing to an organization focused on continuously improving consumer experiences
- Experience in one or more of the following: Care Coordination, Care Management, Post Acute Care, Healthcare Claims Management, Revenue Cycle Management
- Candidate must live close to one of the designated IT locations: Louisville, KY; Dallas/Frisco, TX; Washington, D.C.; Atlanta, GA; or Nashville, TN
- Minimum home internet speed of 25 Mbps download and 10 Mbps upload
- Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information
- Preferred: Bachelor’s degree in Business, Information Systems, Computer Science, Healthcare Administration, Finance, or a related field
- Preferred: Agile/Scrum certification
- Preferred: Six Sigma certification
- Preferred: PMP certification
- Preferred: Demonstrated experience with process documentation and re-engineering
- Preferred: 2 years of healthcare background
Benefits
Comp & perks- Bonus incentive plan based upon company and/or individual performance
- Medical, dental, and vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
- Personal wellness and smart healthcare decision support
- Remote work style
- Dedicated home workspace arrangement
- Internet service requirements/support for home or hybrid home/office employees