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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in content design and UX writing, with a strong focus on simplifying complex healthcare information and optimizing digital experiences through research and analytics. Proven ability to collaborate cross-functionally and contribute to information architecture and content strategy.
Highest-signal resume keywords
Content DesignUX WritingInformation ArchitectureData-Informed Content StrategiesCross-Functional Collaboration
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Content StrategyContent AuditsWritingEditingContent OptimizationTaxonomiesUsabilityFindabilityAccessibility StandardsContent Assessment
Soft Skills
CollaborationCommunicationProblem-SolvingInfluencingContinuous Improvement
Industry Keywords
Healthcare InformationPHIHIPAADigital ExperiencesUser-Centered DesignGuidelinesStandardsMulti-Channel ExperiencesMeasurementIteration
About the role
Key responsibilities & impact- Drive content design for features and journeys using research, analytics, and content assessments
- Translate research, stakeholder, and journey insights into clear, actionable digital experiences
- Plan and execute content across the product lifecycle, including creation, review, approval, and QA
- Simplify complex, regulated healthcare information across UI, microcopy, and multi-channel experiences
- Structure content for usability and findability, contributing to information architecture, navigation, and taxonomy
- Partner with product management, product design, research, engineering, legal, and compliance
- Apply and contribute to guidelines, standards, and tools
- Drive optimization using analytics, VOC data, and testing
- Own content across features or product areas from discovery through optimization
- Influence product decisions through content design, research insights, and human-centered design
- Contribute to content systems, information architecture, guidelines, and reusable patterns
- Improve content quality, clarity, and consistency
- Support continuous improvement through measurement, testing, and iteration
- Report to the Director of Content Development
Requirements
What you’ll need- 5+ years in content design, UX writing, or content strategy
- Experience owning content from discovery through delivery and iteration
- Strong writing and editing skills
- Ability to simplify complex or regulated information
- Experience conducting content audits and research
- Experience developing data-informed content strategies
- Solid understanding of information architecture
- Knowledge of content structures, including taxonomies and models
- Understanding of findability
- Familiarity with accessibility and brand/style standards
- Proven cross-functional collaboration
- Portfolio demonstrating end-to-end work and measurable impact
- Dedicated workspace without ongoing interruptions to protect member PHI / HIPAA information
- Home internet service with at least 25 Mbps download and 10 Mbps upload speed
Benefits
Comp & perks- Bonus incentive plan based upon company and/or individual performance
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company holidays
- Personal holidays
- Paid parental leave
- Paid caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Personal wellness support
- Smart healthcare decision support
- Remote work arrangement
- Occasional travel to Humana offices for training or meetings