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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in HR policies, employment laws, and performance management while effectively engaging with business leaders to resolve complex workplace issues. Proficient in utilizing HRIS systems and data-driven insights to enhance operational effectiveness and support multiple business lines.
Highest-signal resume keywords
5+ Years Applied HR ExperienceEmployment Laws ExpertiseWorkday HRIS ExperienceStrong Investigation SkillsPHR or SHRM-CP Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
HR Policy ImplementationPerformance ManagementRisk-Based Decision-MakingWorkforce Reduction ProcessesData-Driven InsightsCase ManagementProcess EfficiencyTechnical AcumenConsulting ExpertiseDocumentation Maintenance
Soft Skills
Strong Communication SkillsOrganizational SkillsInfluencing SkillsProblem-Solving SkillsCollaboration Skills
Tools & Technologies
WorkdayService NowMS Office ProgramsSelf-Service ToolsAutomation Tools
Certifications & Qualifications
PHRSHRM-CP
Industry Keywords
Human ResourcesCompensationBenefitsTalent AcquisitionMergers & AcquisitionsComplianceOnboardingTrainingMatrix Driven EnvironmentPHI/HIPAA Compliance
About the role
Key responsibilities & impact- Support the human resources function in implementing and executing effective HR policies and practices
- Help assigned client groups achieve business results
- Address complex and sensitive workplace issues using HR expertise, business acumen, and risk-based decision-making
- Provide HR consulting and performance management expertise
- Work with business leaders and associates to resolve significant people issues
- Advise on technical and regulatory employment matters, including hiring, policy administration, processes and practices, corrective action, and workforce reductions
- Work across Compensation, Benefits, Strategic Human Resources, Mergers & Acquisition, HR policy, compliance, talent acquisition, legal, onboarding, training, records maintenance, and communications
- Guide leaders and associates in developing solutions
- Make decisions regarding HR guidance and project components with considerable latitude
- Maintain appropriate documentation and a best-practice case load
- Support multiple lines of business in a shared services environment
- Use automation, artificial intelligence, self-service tools, and data-driven insights to improve operational effectiveness, customer experience, and business results
- Partner across the organization to achieve business objectives
- Report to a Director of HR Solutions
- Serve as an individual contributor
Requirements
What you’ll need- Bachelor's degree
- 5+ years of applied HR experience in various Human Resources functions
- 2+ or more years of experience in employment laws
- Strong investigation experience
- Experience with Workday, Service Now, or other related HRIS and service support systems
- Proficient knowledge of MS Office Programs
- Strong organizational, communication, and consulting skills
- Ability to effectively engage and influence business leaders at all levels
- Strong technical and digital acumen
- Ability to navigate multiple systems and tools to manage cases, drive process efficiency, access and synthesize information, and deliver accurate, timely support
- Preferred: Relevant certifications such as PHR, SHRM-CP
- Preferred: Experience working and performing in a matrix driven environment
- Minimum home internet speed of 25 Mbps download and 10 Mbps upload
- Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information
Benefits
Comp & perks- Bonus incentive plan based upon company and/or individual performance
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company holidays
- Personal holidays
- Paid parental leave
- Paid caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Remote work arrangement
- Hybrid work arrangement twice a week for employees located near a Humana office
- No travel, except occasional travel to Humana offices for training or meetings may be required
