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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in SolarWinds network monitoring systems, including installation, configuration, and troubleshooting. Proficient in SQL for report development and analysis, with strong analytical and problem-solving skills to enhance monitoring capabilities.
Highest-signal resume keywords
SolarWinds NPMSolarWinds NCMSolarWinds SAMAdvanced SQL ProficiencyNetwork Infrastructure Understanding
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
SQL DevelopmentSolarWinds Dashboard DesignNetwork MonitoringTroubleshootingSystem ConfigurationData AnalysisShell ScriptingPython ProgrammingAI IntegrationLinux Administration
Soft Skills
Analytical SkillsProblem-SolvingCommunication SkillsCollaborationMentoring
Tools & Technologies
SolarWindsThousand EyesSplunkCiscoArubaPalo AltoFortinetLiveActionLiveNxLiveWire
Certifications & Qualifications
SolarWinds CertificationNetwork Administration Certification
Industry Keywords
ITILService Management FrameworksNetwork ProtocolsMonitoring ConceptsOperational Solutions
Tech Stack
Tools & technologiesLinuxPythonShell ScriptingSplunkSQL
About the role
Key responsibilities & impact- Install, configure, upgrade, and maintain SolarWinds network monitoring systems and modules
- Develop, optimize, and troubleshoot SQL queries for custom and ad-hoc reports
- Design, create, and maintain SolarWinds dashboards displaying performance metrics, alerts, and system status
- Troubleshoot and resolve SolarWinds performance issues
- Analyze monitoring data to identify trends and recommend improvements
- Collaborate with IT and business stakeholders to assess monitoring and reporting needs
- Deliver reliable monitoring, actionable insights, and operational solutions
- Document system configurations, processes, troubleshooting steps, and reporting procedures
- Provide subject matter expertise and guidance on SolarWinds best practices and capabilities
- Support system enhancements, patches, and integrations
- Mentor and train junior team members
- Partner with IT and business teams to ensure monitoring environments meet operational requirements
Requirements
What you’ll need- Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience
- 5+ years of extensive hands-on experience with SolarWinds products, such as NPM, NCM, and SAM
- Advanced proficiency in SQL for developing, optimizing, and troubleshooting queries and reports
- Experience installing, upgrading, maintaining, and troubleshooting SolarWinds environments
- Experience designing and maintaining SolarWinds dashboards
- Solid understanding of network infrastructure, protocols, and monitoring concepts
- Basic to intermediate knowledge of networking fundamentals
- Excellent analytical, problem-solving, and communication skills
- Ability to work independently and collaboratively in a fast-paced environment
- Relevant certifications in SolarWinds or network administration preferred
- Experience with ITIL or similar service management frameworks preferred
- Experience with Thousand Eyes, LiveAction, LiveNx, LiveWire, Viavi, Splunk, Cisco, Aruba, Palo Alto, Fortinet, shell scripting, Python, AI, Linux, Github, ADO, or CICD would be a bonus
Benefits
Comp & perks- Bonus incentive plan based on company and/or individual performance
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company holidays
- Personal holidays
- Paid parental leave
- Paid caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Personal wellness support
- Healthcare decision support for employees and families
