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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in process improvement methodologies such as Lean Six Sigma and DMAIC, with a strong focus on data analysis and project management to drive operational efficiency and cost savings. Proven ability to influence leadership and cross-functional teams through data-driven insights and effective communication.
Highest-signal resume keywords
Lean Six Sigma Black Belt CertificationProcess Improvement MethodologiesProject ManagementData AnalysisCost Modeling
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Process EngineeringContinuous ImprovementBusiness Process Re-engineeringFinancial Measures DevelopmentForecasting
Soft Skills
Analytical ThinkingInfluencing LeadershipMotivating TeamsProblem SolvingCollaboration
Certifications & Qualifications
Lean Six Sigma Black Belt
Industry Keywords
Business Improvement ProjectsOperational PrioritiesMember ExperienceCost ReductionProject Performance Metrics
About the role
Key responsibilities & impact- Research best business practices internally and externally to establish benchmark data
- Define and lead business improvement projects aligned with business strategies and operational priorities
- Collect and analyze process data to recommend practices focused on member experience, productivity, efficiency, and cost reduction
- Determine how information technologies can support business process re-engineering
- Design, implement, and improve business processes across designated areas
- Own and deliver a portfolio of process improvement projects achieving quantifiable annual cost savings
- Analyze process effectiveness using industry benchmarks and business strategy
- Partner with operations leadership to quantify initiatives improving cost, quality, and outcomes
- Influence leadership and cross-functional partners through data-driven insights and storytelling
- Develop projects using DMAIC, PDCA, Kaizen, or other appropriate process improvement methodologies
- Identify project risks and escalate issues
- Monitor project performance metrics for cost, efficiency, and quality objectives
- Validate and report financial impact, including hard and soft savings
- Indirectly lead cross-functional teams to achieve and sustain project objectives
Requirements
What you’ll need- Lean Six Sigma Black Belt certification
- Bachelor's degree in Industrial Engineering, Business Administration, Healthcare Management, or a related quantitative field
- 5+ years of experience in process engineering, continuous improvement, or operations management
- Demonstrated success planning and implementing broad process improvement initiatives at tactical and strategic levels
- Demonstrated ability to influence and motivate across multiple levels of an organization
- Strong analytical thinking and ability to analyze technical processes, business processes, and raw data
- Expertise in project management, program management, problem solving, and issue mitigation
- Proficiency developing and interpreting financial measures, cost modeling, and forecasting
- Ability to work effectively as a member of a virtual team
- Home internet with at least 25 Mbps download and 10 Mbps upload speeds
- Ability to work from a dedicated space without ongoing interruptions to protect member PHI/HIPAA information
Benefits
Comp & perks- Bonus incentive plan based on company and/or individual performance
- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
- Dedicated work-from-home space requirement to protect member PHI/HIPAA information
- Remote work arrangement
- Potential occasional travel to Humana offices for training or meetings