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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in user-centered design, interaction design, and visual design, with a strong focus on mobile-first experiences and accessibility standards. Proven ability to lead design initiatives, collaborate with cross-functional teams, and optimize complex digital products based on user research and analytics.
Highest-signal resume keywords
User Experience DesignMobile-First DesignFigma ProficiencyUsability TestingHealthcare Industry Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
User-Centered DesignInteraction DesignVisual DesignInformation ArchitecturePrototypingWireframingSystems-ThinkingAnalyticsAccessibility StandardsDesign Leadership
Soft Skills
CollaborationInfluencing StakeholdersNavigating AmbiguityAutonomous WorkCommunication
Tools & Technologies
FigmaDesign SystemsPattern LibrariesUsability Testing ToolsAnalytics Platforms
Industry Keywords
HealthcarePharmacy BenefitsMedicareDigital PharmacyAgile Product DevelopmentConsumer-Facing ProductsPHI/HIPAA ComplianceMedication ManagementPrescription FulfillmentInclusive Design
Tech Stack
Tools & technologiesAndroidiOS
About the role
Key responsibilities & impact- Shape the end-to-end Part D pharmacy benefits experience across Humana’s digital ecosystem
- Design and deliver end-to-end mobile and digital channel experiences
- Design user experiences for Humana’s Part D benefits products and services
- Collaborate with product, engineering, marketing, analytics, and research partners to identify opportunities and develop solutions
- Use user research, usability testing, analytics, behavioral data, and member feedback to inform and optimize designs
- Create user flows, wireframes, prototypes, and high-fidelity designs
- Advocate for mobile-first design, accessibility, inclusivity, and usability best practices
- Partner with Product and Design teams to create connected healthcare experiences
- Present design recommendations, insights, and rationale to stakeholders
- Drive alignment and influence strategic decisions
- Contribute to collaboration, experimentation, learning, and continuous improvement
- Support design systems, pattern libraries, and scalable design standards
Requirements
What you’ll need- Bachelor’s degree in Human-Computer Interaction, Interaction Design, User Experience, Product Design, or a related field, or equivalent professional experience
- 6+ years of professional product design or UX/UI design experience
- Strong balance of UX and UI expertise
- Demonstrated ownership of complex, consumer-facing digital products from discovery through launch and optimization
- Portfolio demonstrating strong UX, interaction, and visual/UI design craft, including end-to-end case studies
- Experience designing mobile-first consumer experiences across native iOS, Android, and responsive web
- Understanding of platform-specific patterns and technical constraints
- Strong systems-thinking skills
- Experience translating complex workflows, business rules, user needs, edge cases, and dependencies into intuitive digital experiences
- Advanced proficiency in Figma
- Strong understanding of user-centered design, interaction design, information architecture, visual design, usability, accessibility/WCAG standards, and inclusive design practices
- Experience using user research, usability testing, qualitative and quantitative insights, analytics, and customer feedback
- Ability to partner with Product Management, Engineering, Research, and business stakeholders
- Ability to work autonomously and provide design leadership
- Ability to navigate ambiguity, establish design direction, influence stakeholders, and guide less-experienced designers
- Dedicated workspace without ongoing interruptions to protect PHI/HIPAA information
- Self-provided internet service with minimum 25 Mbps download and 10 Mbps upload speed
- Preferred: experience in healthcare, pharmacy, insurance, financial services, or another complex or regulated industry
- Preferred: Medicare, Medicare Part D, pharmacy benefits, PBM, digital pharmacy, medication management, or prescription fulfillment experience
- Preferred: experience designing for older adults, caregivers, individuals with disabilities, or people with varying digital and health literacy
- Preferred: Agile product-development experience
- Preferred: experience facilitating design critiques, discovery sessions, journey mapping, workshops, or stakeholder-alignment activities
- Preferred: familiarity with healthcare privacy, security, consent, data governance, concept testing, prototype validation, and A/B testing