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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Agile methodologies, particularly in product ownership and backlog management, while effectively liaising with stakeholders to ensure successful product delivery. Proficient in balancing strategic priorities with tactical execution in a fast-paced environment.
Highest-signal resume keywords
Agile Product OwnershipBacklog ManagementSAFe® 5 CertificationTechnical Decision-MakingStakeholder Liaison
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Product Roadmap DefinitionUser Story CreationProject ManagementSystem IntegrationOperational Workflow Support
Soft Skills
Strategic ThinkingDecision-MakingCommunication
Tools & Technologies
Digital ToolsCustomer Service PlatformsAssociate-Facing Technology Solutions
Certifications & Qualifications
Certified SAFe® 5 Product Owner/Product Manager
Industry Keywords
Agile EnvironmentsScrumProgram IntegrityFraud, Waste & AbusePHI/HIPAA Compliance
About the role
Key responsibilities & impact- Convey product vision and roadmap to an Agile delivery team
- Define user stories and prioritize the product backlog
- Maximize the value of products created by the Agile team
- Liaise with stakeholders and the development team to ensure the right product is built in the right order, within budget and by the deadline
- Serve as the Agile team's primary contact for information, work prioritization, and decision-making
- Influence department strategy
- Make decisions on technical approaches for project components
- Determine objectives and approaches to assignments with considerable latitude
- Report to the Director, Product Management
- Support Humana's efforts to secure and transition into a new business opportunity
Requirements
What you’ll need- Bachelor's degree or equivalent
- 3+ years of technical experience, product ownership, or project management experience
- Certified SAFe® 5 Product Owner/Product Manager; certification may be required after starting if not already certified
- Experience working in Agile environments, including Scrum, SAFe, Agile Release Trains, backlog management, and iterative delivery
- Experience supporting digital tools, customer service platforms, operational workflows, or associate-facing technology solutions
- Ability to balance strategic roadmap priorities with tactical delivery needs, dependencies, risks, and tradeoffs
- U.S. citizenship required for Department of Defense contract
- Approval for a government security clearance through National Background Investigation Services (NBIS)
- Minimum home internet speed of 25 Mbps download and 10 Mbps upload
- Dedicated workspace without ongoing interruptions to protect PHI/HIPAA information
- Preferred: Experience with Program Integrity, Fraud, Waste & Abuse, and Audits
- Preferred: 3+ years working on system integrations, including requirements, dependencies, testing, and implementation across connected systems
- Preferred: Master's degree
Benefits
Comp & perks- Bonus incentive plan based upon company and/or individual performance
- Medical, dental and vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Paid parental and caregiver leave
- Short-term and long-term disability
- Life insurance
- Dedicated home workspace
- Remote work arrangement
- Occasional travel to Humana offices for training or meetings
