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Humana

Telephonic Nurse Care Manager

Humana

. Coordinate care for patients with varied healthcare needs .

Posted 9/18/2026full-timeRemote • Florida • United StatesMid-LevelSenior💰 $71,100 - $97,800 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in care coordination, patient assessment, and individualized care planning, with a strong focus on utilizing clinical judgment and healthcare resources to support patients with complex medical needs.

Highest-signal resume keywords
Registered Nurse LicenseClinical Acute Care ExperienceHome Health ExperienceCare ManagementElectronic Medical Records

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Patient AssessmentCare CoordinationClinical DocumentationTelephonic NursingCare Plan DevelopmentPatient EducationMonitoring Patient ProgressUtilization ManagementNursing JudgmentIdentifying Barriers to Care
Soft Skills
CollaborationCommunicationProblem-SolvingEmpathyConfidentiality
Tools & Technologies
Electronic Medical RecordsComputer-Based Healthcare Systems
Certifications & Qualifications
Active Registered Nurse License
Industry Keywords
Healthcare CoordinationTransitions of CareChronic Medical ConditionsRemote Clinical EnvironmentPatient Care

About the role

Key responsibilities & impact
  • Coordinate care for patients with varied healthcare needs
  • Assess patients’ healthcare needs and complete telephonic assessments
  • Review patient information and clinical documentation
  • Identify potential barriers to care and develop appropriate individualized care plans
  • Provide education to patients and caregivers and answer questions about plans of care
  • Collaborate with physicians, home health clinicians, hospitals, and other healthcare professionals
  • Monitor patient progress and identify changes in condition
  • Coordinate services and help patients access available healthcare resources
  • Use clinical judgment to recognize potential concerns and escalate them
  • Document patient interactions accurately and timely
  • Maintain confidentiality and follow applicable policies and regulatory requirements

Requirements

What you’ll need
  • Active and unrestricted Registered Nurse license
  • 3–5 years of clinical acute care experience
  • At least 2 years of home health experience
  • Experience reviewing clinical information and using nursing judgment to identify patient needs
  • Experience working with electronic medical records and other computer-based healthcare systems
  • Previous experience in care management, case management, utilization management, or telephonic nursing preferred
  • Experience coordinating care between hospitals, physicians, home health agencies, and other healthcare providers preferred
  • Experience with patients who have chronic or complex medical conditions preferred
  • Strong knowledge of healthcare resources, care coordination, and transitions of care preferred
  • Experience working in a remote or telephonic clinical environment preferred

Benefits

Comp & perks
  • Bonus incentive plan based upon company and/or individual performance
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 401(k) retirement savings plan
  • Paid time off
  • Company holidays
  • Personal holidays
  • Paid parental leave
  • Paid caregiver leave
  • Short-term disability
  • Long-term disability
  • Life insurance
  • Comprehensive benefits package supporting employee and family health and financial well-being