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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in data analysis and provider relationship management, with a strong focus on improving provider experiences and ensuring compliance with regulations. Proficient in Microsoft Excel for financial analysis and contract review, while effectively communicating across various organizational levels.
Highest-signal resume keywords
Data AnalysisMicrosoft ExcelProvider Relationship ManagementCustomer ExperienceCompliance with Regulations
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Data AnalysisExcel Pivot TablesExcel VLOOKUPFee SchedulingContract Review
Soft Skills
Strong Verbal CommunicationStrong Written CommunicationAttention to DetailOrganizational SkillsPrioritization Skills
Tools & Technologies
Microsoft WordMicrosoft Excel
Industry Keywords
Value-Based CareProvider ExperienceGovernment RegulationsPHI/HIPAA Compliance
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Support successful value-based provider relationships
- Improve the provider experience and achieve path-to-value goals
- Interpret department, segment, and organizational strategy and operating objectives
- Analyze provider financial patterns and trends using Excel and/or SQL
- Update, maintain, and review fee scheduling and pricing structures
- Review provider contracts and ensure rates are priced and applied accurately
- Identify process recommendations and ensure compliance with government regulations
- Collaborate and communicate with internal partners across various departments
- Travel occasionally to Humana offices for training or meetings when required
Requirements
What you’ll need- 2+ years experience with data analysis
- Comprehensive knowledge of Microsoft Word and Excel, including pivot tables, vlookups, and basic formatting
- Proven experience delivering exceptional customer experiences in a professional environment
- Proven experience organizing and prioritizing work to meet deadlines
- Strong verbal and written communication skills
- Strong attention to detail
- Ability to communicate with various levels in the organization
- EST hours
- Minimum home internet speed of 25 Mbps download and 10 Mbps upload
- Dedicated workspace without ongoing interruptions to protect member PHI/HIPAA information
Benefits
Comp & perks- Medical Benefits
- Dental Benefits
- Vision Benefits
- Health Savings Accounts
- Flex Spending Accounts
- Life Insurance
- 401(k)
- PTO including 9 paid holidays, one personal holiday, one day of volunteer time off, 23 days of annual PTO, parental leave, caregiving leave, and weekly well-being time
- Short-term and long-term disability
- Bonus incentive plan based upon company and/or individual performance
- Remote work arrangement
- Home office work setup requirements and dedicated workspace
