Reception Specialist

Humaneva Group

. Serve as a trusted first point of contact for patients and provide professional support .

Posted 9/28/2026full-timeSchwerin • GermanyMid-LevelSenior💰 €2,700 - €3,100 per monthWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational skills and attention to detail in managing patient data and scheduling appointments, while ensuring compliance with data protection regulations. Proficient in both German and English, with a commitment to empathetic communication and patient support.

Highest-signal resume keywords

German Language SkillsEnglish Language SkillsMS Office ProficiencyData Management ComplianceOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data ManagementAppointment SchedulingExpense Compensation PreparationMS Word ProficiencyMS Excel ProficiencyMS Outlook Proficiency

Soft Skills

EmpathyCommunicationReliabilityInitiativeOrganizational Approach

Certifications & Qualifications

University QualificationsVocational Qualifications

Industry Keywords

Patient SupportData Protection RegulationsAdministrative Tasks

About the role

Key responsibilities & impact

Serve as a trusted first point of contact for patients and provide professional support
Coordinate and schedule patient appointments
Ensure optimal appointment planning
Maintain and manage patient data carefully and in compliance with data protection regulations
Maintain and update patient lists
Ensure structured data management
Prepare expense compensation payments
Support additional administrative tasks

Requirements

What you’ll need

Excellent German language skills
Good English language skills
Proficiency in MS Office applications, particularly Word, Excel, and Outlook
Structured, reliable, and organized approach to work
Commitment and initiative
Open and respectful communication
Enjoyment of working with people
Empathy and a strong sense of responsibility
Application documents: résumé, certificates, and university and/or vocational qualifications

Benefits

Comp & perks

30 days of annual leave
Professional development opportunities; necessary resources will be provided
Diverse career development opportunities in Germany and across Europe
Team-building activities and team events
Opportunity to help shape workflows and processes
Open and transparent communication, as well as flat hierarchies
Exciting, varied, and responsible role
Professional network with teams in other cities across Germany and Europe