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About the role
Key responsibilities & impact- Perform sample-based quality checks
- Immediately notify Program stakeholders and review Pharmacovigilance or Technical Complaint reports when necessary
- Initiate quality checks after completing all mandatory client training
- Act as backup for analysts, preparing reports and processing cases when necessary
- Develop and deliver general and specific training in accordance with Program workflows
- Assist the support team by answering questions about safety information
- Generate reports as requested by clients or management
- Review the quality of reports submitted through the Program
- Respond to emails related to the scope of work
- Monitor safety information forms
- Perform other duties inherent to the position and department
Requirements
What you’ll need- Currently pursuing or completed higher education in Pharmacy, Biomedicine, or related fields
- Intermediate proficiency in Microsoft Office
- Intermediate English proficiency
- Previous experience in the role
Benefits
Comp & perks- Health insurance
- Dental insurance
- Home office allowance
- Meal allowance
- Transportation allowance
- Life insurance
- Private pension plan
- Profit-Sharing Program (PPR)
- Viveo Health Center, offering in-person specialties and an online platform
- Exclusive discounts at the Mafra Especialidades store
- TotalPass
- Exclusive employee partnerships and discounts for education, leisure, and more
- For employees with disabilities and INSS rehabilitation program participants: subsidy of up to 70% of the cost of assistive devices and prostheses, in accordance with internal policy
- For employees with disabilities and INSS rehabilitation program participants: replacement of assistive devices every two years upon medical recommendation, without being considered misuse