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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong leadership in supervising shifts and ensuring compliance with safety and operational standards while fostering a culture of inclusiveness and accountability. Committed to exceptional guest service and effective training and coaching of team members to drive sales growth.
Highest-signal resume keywords
Shift SupervisionGuest Service ExcellenceTraining And CoachingSales Growth SupportOperational Compliance
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
High EnergySense Of UrgencyMentoringTeam Leadership
Industry Keywords
Retail ExperienceHospitality ExperienceNational Marketing PlanSuggestive SellingInclusivenessTrustAccountabilityPeople PowerGrowth MindsetGuest Obsessed
About the role
Key responsibilities & impact- Report to the Restaurant Manager
- Lead and supervise shifts to ensure smooth and safe operations
- Ensure compliance with safety and operational standards
- Provide training and coaching to team members
- Role model outstanding guest service
- Support sales growth through exceptional service and suggestive selling
- Execute the National Marketing Plan to enhance customer experience
- Encourage a culture of inclusiveness, trust, and accountability
Requirements
What you’ll need- Experience in retail or hospitality
- A passion for training, coaching, and mentoring team members
- A ‘Guest Obsessed’ mindset and commitment to exceptional service
- Values aligned with People Power, 100% Guest Obsessed, Stronger Together, Make a Difference, and Growth Mindset
- High energy and a strong sense of urgency
Benefits
Comp & perks- On-the-job training to develop your leadership skills
- Extensive leadership and succession training for career advancement
- Clear career pathways for promotion across our restaurant network
- Competitive pay and penalty rates
- Amazing staff discounts through our benefits platform, Jackpot
- Opportunities to complete nationally accredited qualifications in retail and hospitality
- Diverse and inclusive workplace
- Equal Opportunity Employer