Patient Access Representative I, PT, Nights

. Provide patients with a welcoming experience while facilitating access to care .

Posted 9/25/2026part-timePasadena • California • United StatesJunior💰 $25 - $31 per hourWebsite

Key responsibilities & impact

Provide patients with a welcoming experience while facilitating access to care
Perform Patient Access activities for inpatient, outpatient and/or emergency services
Support scheduling, pre-registration, financial clearance, referrals, authorizations, financial counseling, and patient arrival and registration
Understand insurance policies and procedures to determine eligibility, benefits, and authorization requirements
Verify third-party liability, Medi-Cal/Medicare eligibility, and workers compensation eligibility
Provide patient estimates, determine patient liability, and secure cash deposits including co-pays, deductibles, and cash packages
Provide superior customer service through personal and professional interactions with Huntington Health customers
Work in the Emergency Room Registration department on the night shift from 11:00pm to 7:30am

What you’ll need

High school diploma or equivalent required
Minimum 1 year Customer Service experience required
Typing 35 wpm required
Must pass competency tests on a regular basis
Must demonstrate competencies and knowledge while performing job duties
Ability to interact with sensitivity and attention to the patient population(s) served
Ability to promote positive customer service while working in a highly demanding and complex environment
Excellent interpersonal, written & oral communication skills for interacting with patients, payers, physicians & other HH Customers
Healthcare experience in registration, scheduling, authorizations, call center and/or revenue cycle related roles preferred
Associate Degree/College Diploma in Hospital Administration or equivalent preferred

Comp & perks

Comprehensive benefits program available for qualifying positions
Additional individual compensation may be available through differentials, extra shift incentives, bonuses, etc.