Service Engineer

Hurco Companies, Inc.

. Review installation recommendations and processes with customers before shipping new machines .

Posted 10/14/2026full-timeUtica • New York • United StatesMid-LevelSenior💰 $30 - $35 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in mechanical, hydraulic, and electrical systems maintenance and repair, with a strong focus on troubleshooting industrial automation equipment. Capable of providing exceptional customer service and technical support while ensuring compliance with safety and operational protocols.

Highest-signal resume keywords

Mechanical Systems MaintenanceHydraulic Systems RepairElectrical Systems TroubleshootingCustomer Service SkillsTechnical Manual Interpretation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Industrial Automation Equipment MaintenanceTroubleshootingBlueprint AnalysisMachine Assembly OversightTechnical Support

Soft Skills

Strong Communication SkillsSelf-StarterProcess Oriented

Certifications & Qualifications

Technical School Certification

Industry Keywords

Installation RecommendationsSafety ProtocolsService ReportsRemote Technical SupportOperational Efficiency

Tech Stack

Tools & technologies

Assembly

About the role

Key responsibilities & impact

Review installation recommendations and processes with customers before shipping new machines
Oversee machine assembly at customer facilities
Inspect, adjust, and start up newly installed machines
Recommend actions to ensure proper specification compliance
Demonstrate safe setup, operation, and maintenance protocols
Provide warranty and non-warranty service, including problem identification, maintenance, repairs, and training
Recommend parts, accessories, and labor to maintain equipment safety and operational efficiency
Regularly visit assigned customers to observe machine operation and identify service needs
Complete service, inspection, time, and expense reports accurately and on time
Provide remote technical support to distributors, customers, and field service engineers by phone and email

Requirements

What you’ll need

Technical school or equivalent work experience in mechanical, hydraulic, and/or electrical systems maintenance and repair
Knowledge of troubleshooting and maintenance of industrial automation equipment
Ability to read, analyze, and interpret technical manuals and blueprints
Process oriented and able to complete necessary travel and expense reports
Strong customer service and communication skills
Self-starter with the ability to work independently
Ability to complete required travel to customer sites, the Indianapolis home office, and other locations

Benefits

Comp & perks

Occasional travel by car and air as required for the position