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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in manually processing healthcare claims using the Facets platform, with a strong focus on Coordination of Benefits (COB) and complex claim scenarios. Exhibits attention to detail and effective communication skills to ensure accurate claim resolution and adherence to established policies.
Highest-signal resume keywords
Facets Claims Examiner ExperienceHealthcare Claims ProcessingCoordination of Benefits (COB)Attention to DetailClear Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Facets Claims ProcessingHealthcare Claims EvaluationClaim Discrepancy ResolutionBenefit AnalysisDocumentation Accuracy
Soft Skills
Critical ThinkingCommitment to QualityProduction-Oriented Work EthicTeam Collaboration
Industry Keywords
Claims ProcessingPayment RulesPlan ProvisionsClient-Specific RequirementsU.S. Citizenship
About the role
Key responsibilities & impact- Manually review, evaluate, and process healthcare claims within the Facets platform
- Research and resolve complex claim scenarios involving benefits, plan provisions, payment rules, and supporting documentation
- Process Coordination of Benefits (COB) and/or ITS Home/Host claims
- Validate primary and secondary payer responsibility
- Identify claim discrepancies and determine appropriate resolutions
- Document claim-processing decisions accurately
- Apply established policies, procedures, and client-specific requirements
- Meet quality and productivity expectations
- Escalate claims issues, system concerns, or processing trends when additional review is required
- Collaborate with team members and client stakeholders to support timely and accurate claim resolution
Requirements
What you’ll need- Current and hands-on experience as a Facets Claims Examiner
- Advanced working knowledge of Facets claims processing (not Configuration)
- Demonstrated experience manually processing healthcare claims, including complex and exception-based scenarios
- Current experience manually processing Coordination of Benefits (COB) or ITS Home/Host claims
- Ability to analyze claim details, benefit information, and supporting documentation
- Strong attention to detail and critical-thinking skills
- Commitment to quality
- Ability to work effectively in a production-oriented, deadline-driven environment
- Clear written and verbal communication skills
- Must be a U.S. Citizen
- Must be available for a W2 hourly contract; H-1B, C2C, and 1099 candidates are not considered
Benefits
Comp & perks- Medical coverage
- Dental coverage
- Vision coverage
- 401(k) plan with a generous employer match
- Employee stock purchase plan
- Paid Time Off
- Paid parental leave
- Adoption assistance
- Wellness Program with free annual health screenings and coaching
- Bank at work
- On-site workshops
- Ongoing programs recognizing major employee life events
