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About the role
Key responsibilities & impact- Analyze operational workflows and translate requirements into Epic system design and configuration
- Lead and support Epic Patient Access implementations, optimizations, and transformations
- Perform Epic build, testing, validation, and troubleshooting activities
- Develop documentation, training materials, and workflow recommendations
- Support application deployment, go-live activities, stabilization, and ongoing optimization
- Collaborate with project teams, clinical and operational stakeholders, and executive leadership
- Assist with project planning, issue resolution, and delivery execution
- Provide leadership, mentoring, and coaching within project teams and the broader practice
- Build lasting partnerships with healthcare organization clients
- Support innovative projects that optimize Epic systems and create sustainable solutions
Requirements
What you’ll need- Epic Prelude certification or Epic Cadence certification required
- 5+ years of experience supporting Epic Patient Access workflows
- 5+ years of experience with Epic implementations, upgrades, or optimization projects
- 5+ years of Epic build and testing experience
- Strong understanding of healthcare operational workflows
- Excellent communication and stakeholder management skills
- Ability to work effectively in a team-based consulting environment
- Ability to travel based on client, enterprise, or project needs; current average travel is less than 50% annually
- Experience with Real-Time Eligibility (RTE), Payer Platform, and Referrals preferred
- Prior consulting experience preferred
- Project leadership or management experience preferred
- Experience mentoring or coaching team members preferred
- Experience leading workstreams or teams during Epic projects preferred
- Multi-site healthcare organization experience preferred
- Strong client-facing presentation and facilitation skills preferred
Benefits
Comp & perks- Annual incentive compensation program
- Medical coverage
- Dental coverage
- Vision coverage
- Wellness programs
- Hybrid work arrangement