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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Epic Revenue Cycle workflows and optimization, with a strong focus on improving patient access and engagement through digital solutions. Proven ability to lead projects, manage stakeholder communications, and develop strategic recommendations for healthcare organizations.
Highest-signal resume keywords
Epic Prelude CertificationEpic Revenue Cycle WorkflowsProject LeadershipStakeholder ManagementHealthcare Operational Workflows
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Epic RTEEpic RTABenefit FilingFinancial ClearancePatient EstimatesPrior AuthorizationReferral ManagementEMPAE-Check InKiosks
Soft Skills
Excellent CommunicationTeam CollaborationClient-Facing PresentationFacilitation SkillsMentoring
Tools & Technologies
MyChartWelcome Patient CollectionsSelf-Service Kiosks
Certifications & Qualifications
Epic Prelude CertificationEpic RTE CertificationEpic Referrals CertificationEpic Cadence Certification
Industry Keywords
Revenue Cycle TransformationHealthcare Provider OrganizationsDigital Patient AccessPerformance ImprovementConsulting Environment
About the role
Key responsibilities & impact- Lead revenue cycle performance improvement assessments and optimization projects
- Analyze current-state workflows and design future-state solutions leveraging Epic best practices
- Improve Real-Time Authorization, Real-Time Eligibility and Benefit Filing, Financial Clearance, Patient Estimates, Prior Authorization, and Referral Management
- Optimize digital patient access and engagement capabilities, including eMPA, Financial Assistance workflows, MyChart and Welcome patient collections, e-Check In, and Self-Service Kiosks
- Partner with operational, clinical, IT, and executive stakeholders to implement process improvements and achieve performance goals
- Develop recommendations, roadmaps, and executive-level presentations
- Manage project timelines, risks, deliverables, and stakeholder communications
- Lead revenue cycle transformation and optimization initiatives for healthcare provider organizations
- Build lasting client partnerships and collaborate with colleagues to solve digital challenges
Requirements
What you’ll need- Epic Prelude certification required
- 5+ years of experience with Epic Revenue Cycle workflows, configuration, and optimization
- Hands-on experience with Epic RTE, Epic RTA, benefit filing, financial clearance, patient estimates, prior authorization, and referral management
- Strong understanding of healthcare operational workflows
- Excellent communication and stakeholder management skills
- Ability to work effectively in a team-based consulting environment
- Ability to travel based on client, enterprise, or project needs
- Experience with eMPA, e-Check In, Kiosks, financial assistance, and collections
- Epic RTE certification or Epic Referrals certification, or Epic Cadence certification
- Prior consulting experience
- Project leadership or management experience
- Experience mentoring or coaching team members
- Experience leading workstreams or teams during Epic projects
- Multi-site healthcare organization experience
- Strong client-facing presentation and facilitation skills
Benefits
Comp & perks- Annual incentive compensation program
- Medical coverage
- Dental coverage
- Vision coverage
- Wellness programs
- Hybrid work arrangement
- Travel based on client, enterprise, or project needs