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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in Revenue Cycle Management within a multi-facility healthcare environment, with strong leadership capabilities and proficiency in data analysis and project management. Skilled in client communication, budget management, and adherence to service-level agreements.
Highest-signal resume keywords
Revenue Cycle ManagementLeadership ExperienceData AnalysisMicrosoft Office ProficiencyProject Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue Cycle FunctionsBudget ManagementData InterpretationTime ManagementQuality MeasuresClient-Specific Service-Level AgreementsAccounting Systems KnowledgeInsurance Issues KnowledgeHealthcare Industry TrendsWorkday
Soft Skills
Excellent Communication SkillsStrong Organizational SkillsSelf-MotivatedFlexible and AdaptableAbility to Work Independently
Tools & Technologies
Microsoft OutlookMicrosoft WordMicrosoft PowerPointMicrosoft Excel
Industry Keywords
Integrated Healthcare Delivery SystemConsulting ExperiencePerformance EscalationsAttendance ReportingClient Onboarding
About the role
Key responsibilities & impact- Oversee teams performing revenue cycle functions across multiple clients
- Support domestic business office staff with day-to-day time management, support-service questions, policy interpretation, and dissemination of new information
- Communicate with client teams via phone, email, and instant messaging
- Report to the Domestic Business Office leadership team
- Own client-facing meetings, including agendas, issue logs, report packages, and supporting materials
- Manage team metrics, individual productivity and quality measures, and client-specific service-level agreements
- Collaborate on onboarding new clients, staff assignments, and point solutions, including system access, equipment, training, and onboarding expectations
- Align staff to shifts covering client operating hours
- Review and approve employee time, time off, billable time, and overtime
- Create and maintain unit budgets and utilization KPIs, including project and client-specific budgets in Workday
- Coordinate with RC Analytics and IT to maintain accurate reporting
- Work with Human Resources and DBO leadership on performance escalations and attendance/time-reporting concerns
Requirements
What you’ll need- Current permanent U.S. work authorization required
- 5+ years of Revenue Cycle experience in a multi-facility, integrated health care delivery system or consulting experience preferred
- 1+ years of leadership experience in a multi-facility, integrated health care delivery system or consulting experience preferred
- Knowledge of accounting systems and insurance issues, healthcare industry issues and trends, legal issues in field of expertise, required third party and governmental guidelines, and work processing
- Proficiency in Microsoft Office, including Outlook, Word, PowerPoint, and Excel
- Excellent oral and written communication skills
- Strong organizational skills and ability to prioritize initiatives, manage multiple initiatives, respond to communications timely, and create/manage project workplans
- Strong analytical skills and demonstrated ability to interpret large data sets and translate outcomes into recommendations for improvement
- Ability to work independently and be self-motivated
- Flexible and adaptable to change
- Comfort operating and making decisions in ambiguity
Benefits
Comp & perks- Annual incentive compensation program
- Medical coverage
- Dental coverage
- Vision coverage
- Wellness programs