Workday AMS Leader – Senior Director

. Lead Huron's Workday Application Managed Services offering end to end .

Posted 10/15/2026full-timeRemote • Illinois • United StatesSenior💰 $210,000 - $260,000 per yearWebsite

Tools & technologies

ServiceNow

Key responsibilities & impact

Lead Huron's Workday Application Managed Services offering end to end
Direct teams supporting more than 50 clients across higher education, research, nonprofit, healthcare, manufacturing, investment, and professional services organizations
Set delivery quality standards across clients and employees
Ensure delivery of more than 1,400 cases annually with more than 140 consultants contributing
Oversee post-production enhancements, release management, functional and technical issue resolution, and application optimization
Drive business development, AMS pursuits, cross-selling, and revenue growth
Advance statements of work, pricing structures, scope assumptions, renewals, and AMS offering development
Build people and leadership capability through coaching, team development, and leadership by example
Manage AMS staffing, skills, capacity, and recruiting according to client and portfolio needs
Oversee operational systems, reporting, and AMS-specific processes across ServiceNow, UET, Salesforce, and Workday
Refine the AMS methodology, operating model, and scalable delivery practices
Lead strategic initiatives in AI enablement, automation, delivery efficiency, and margin improvement

What you’ll need

Experience or qualifications sufficient to lead Workday Application Managed Services (AMS) business and delivery
Ability to direct teams supporting more than 50 clients across multiple industries
Expertise in post-production Workday services, including enhancements, release management, functional and technical issue resolution, and application optimization
Business development, AMS pursuits, cross-selling, revenue growth, statements of work, pricing structures, scope assumptions, renewals, and offering development
People leadership, coaching, team development, staffing, skills, capacity, and recruiting
Experience overseeing operational systems, reporting, and AMS processes across ServiceNow, UET, Salesforce, and Workday
Ability to lead AI enablement, automation, delivery efficiency, and margin improvement initiatives

Comp & perks