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iA Financial Group (Industrial Alliance)

Intern – Business Analyst

iA Financial Group (Industrial Alliance)

. Contribute to business needs analysis and solution documentation .

Posted 10/23/2026full-timeQuebec City • CanadaEntry LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical skills in business needs analysis and process documentation, with a focus on continuous improvement and collaboration in IT solutions development. Familiarity with artificial intelligence tools and low-code/no-code platforms enhances adaptability in diverse technological environments.

Highest-signal resume keywords
Business Needs AnalysisProcess DocumentationArtificial Intelligence ToolsPower PlatformIT Service Management (ITSM)

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business Process OptimizationRequirements GatheringUser Acceptance TestingTechnical Issue ResolutionDocumentation
Soft Skills
Intellectual CuriosityVersatilityInitiativeAutonomyDesire to Learn
Tools & Technologies
Power PlatformLow-Code SolutionsNo-Code SolutionsIT Solutions Development
Industry Keywords
Business AdministrationTechnologyContinuous ImprovementIT SolutionsITSM Best Practices

Tech Stack

Tools & technologies
ITSM

About the role

Key responsibilities & impact
  • Contribute to business needs analysis and solution documentation
  • Support business partners in processing improvement requests
  • Document and optimize business processes
  • Participate in the development and enhancement of IT solutions
  • Work with various tools and platforms
  • Collaborate with team members to resolve technical issues
  • Support user acceptance testing and validation activities
  • Contribute to continuous improvement of team processes and practices
  • Document completed work and share key learnings

Requirements

What you’ll need
  • Currently pursuing a bachelor’s degree in business administration with a concentration in technology
  • Ideally completing an internship
  • Relevant work experience, particularly through an internship or student job in a related field
  • Strong interest in artificial intelligence tools and ideally some initial experience using them
  • Familiarity with low-code or no-code solutions, particularly Power Platform, or interest in learning them
  • Comfort working with a variety of tools and environments
  • Interest in technology, including development, analysis, and tools
  • Experience gathering business requirements and documenting processes, considered an asset
  • Knowledge of IT Service Management (ITSM) best practices, or interest in learning them, considered an asset
  • Versatility
  • Intellectual curiosity
  • Strong desire to learn
  • Initiative and autonomy

Benefits

Comp & perks
  • Hybrid work environment supported by flexibility and access to innovative workspaces
  • Access to internal training
  • Mentoring
  • Involvement in real projects
  • Flexible schedules adapted to studies
  • Healthy, safe, fair, and inclusive work environment
  • Learning and development opportunities