IT Analyst – Intern

iA Financial Group (Industrial Alliance)

. Participate in requirements analysis and delivery of technological solutions .

Posted 9/23/2026full-timeQuebec City • CanadaEntry LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong analytical and problem-solving skills while actively participating in the development and optimization of technological solutions. Proficient in collaborating within Agile/DevOps environments and utilizing tools like Dynatrace and ServiceNow.

Highest-signal resume keywords

Requirements AnalysisAgile/DevOps EnvironmentDynatraceServiceNowMicrosoft Office Suite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements AnalysisProcess AutomationTechnical DocumentationSystem MonitoringProblem Resolution

Soft Skills

Analytical SkillsProblem-Solving SkillsAutonomyProactivityCollaborative Mindset

Tools & Technologies

DynatraceServiceNowMicrosoft Office Suite

Industry Keywords

CloudData IntegrationContinuous ImprovementTechnical SolutionsInternship Agreement

Tech Stack

Tools & technologies

CloudServiceNow

About the role

Key responsibilities & impact

Participate in requirements analysis and delivery of technological solutions
Contribute to the development, evolution, and/or automation of processes, scripts, or tools
Work across development, cloud, data, and integration environments
Support the team with technical requests and problem resolution
Perform monitoring activities for systems and applications
Contribute to the management and optimization of environments, including policies, configurations, and deployments
Document technical solutions and keep documentation up to date
Participate in testing, validation, and continuous improvement of solutions
Collaborate with team members in an Agile/DevOps environment

Requirements

What you’ll need

Currently enrolled in a bachelor’s degree in computer science, business administration (MIS, IT), or a related field
Must complete a credited internship in Winter 2027 as part of their studies
Must provide a duly completed internship agreement
Intellectual curiosity and desire to learn
Analytical and problem-solving skills
Autonomy and proactivity
Collaborative mindset and communication skills
Ability to work in a team and with various tools and technologies
Strong interest in using artificial intelligence tools
Good knowledge of the Microsoft Office Suite
Knowledge of Dynatrace and ServiceNow
Advanced level of French
Intermediate level of English

Benefits

Comp & perks

The possibility to work in a hybrid environment supported by flexibility and access to inspiring, innovative workspaces
Student benefits: Access to internal training, mentoring, involvement in real projects, flexible schedules adapted to studies, and a rewarding experience for your professional journey
A healthy, safe, fair, and inclusive environment
Learning and development opportunities
Artificial intelligence tools to increase personal efficiency