Modification Technician

iA Financial Group (Industrial Alliance)

. Process requests for changes to insurance contracts in accordance with established procedures .

Posted 9/21/2026contractQuebec City • CanadaJuniorMid-Level💰 CA$47,544 - CA$78,090 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and attention to detail while managing multiple priorities in an administrative role within the insurance industry. Proficient in communication and collaboration to ensure high service and quality standards.

Highest-signal resume keywords

Organizational SkillsAttention To DetailCommunication SkillsCollaboration SkillsAdministrative Experience

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Strong InitiativeAbility To Manage Multiple PrioritiesQuick Learner

Tools & Technologies

Internal ToolsAdministrative Systems

Industry Keywords

Insurance ContractsFile DocumentationComplianceQuality StandardsService Standards

About the role

Key responsibilities & impact

Process requests for changes to insurance contracts in accordance with established procedures
Communicate with financial advisors using internal tools to obtain the required information or follow up on files
Manage urgent requests in collaboration with various internal partners
Verify the accuracy of information and ensure the quality of completed transactions
Effectively prioritize incoming requests and manage a variable workload while meeting established deadlines
Help maintain high service and quality standards for clients and advisors
Ensure thorough file documentation and compliance with administrative processes

Requirements

What you’ll need

Demonstrates strong organizational skills and the ability to manage multiple priorities simultaneously
Works independently and takes initiative
Pays close attention to detail and maintains a consistent focus on quality
Learns quickly and is comfortable working in environments involving complex processes
Demonstrates strong communication and collaboration skills
Has 2 to 3 years of experience in an administrative role in insurance or a related field
Is comfortable using computer tools and various administrative systems

Benefits

Comp & perks

An environment that encourages continuous learning and professional development
A collaborative team that values knowledge sharing and mutual support
A healthy, inclusive, and respectful workplace where everyone can thrive
A hybrid work arrangement offering flexibility and work-life balance
A comprehensive benefits program including flexible group insurance, vacation days, telemedicine, an employee and family assistance program, and more