Platform and Benefits Analyst

iA Financial Group (Industrial Alliance)

. Plan, execute and monitor administrative activities related to group insurance plans and digital tools .

Posted 10/13/2026full-timeMontreal • CanadaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing group insurance plans and digital tools, with strong analytical and problem-solving skills to enhance operational efficiency. Proficient in project management and client communication, ensuring compliance and service quality.

Highest-signal resume keywords

Group Insurance Industry ExperienceStrong Analytical SkillsProject Management SkillsProficiency in Microsoft OfficeIntermediate English Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data AnalysisOperational Issue ResolutionPayroll PreparationDigital Tool OptimizationContinuous Improvement Solutions

Soft Skills

Proactive ApproachProblem-SolvingCollaborationClient Relationship Management

Tools & Technologies

Microsoft OfficeExcel

Industry Keywords

Group Insurance PlansService AgreementsOperational ProceduresDigital Tool TestingClient Inquiries

About the role

Key responsibilities & impact

Plan, execute and monitor administrative activities related to group insurance plans and digital tools
Analyze data, resolve operational issues, diagnose anomalies and recommend continuous-improvement solutions
Prepare, validate and transmit payroll, eligibility and other required files
Respond to client inquiries regarding data and reports
Develop, maintain and optimize operational procedures for group insurance plans and digital tools
Participate in implementation, integration and deployment of new groups
Resolve critical transition issues and support smooth implementation
Advise clients and plan administrators on group insurance plans and administrative processes
Identify improvement opportunities and participate in digital-tool testing as a subject matter expert
Participate in special projects and continuous-improvement initiatives
Ensure compliance with service agreements, manage priorities and maintain service quality
Build collaborative relationships with clients, internal partners and teams

Requirements

What you’ll need

Relevant experience in the group insurance industry
Strong analytical skills
Proactive approach and ease with technology tools
Strong problem-solving and project management skills
Proficiency with computer applications, particularly Microsoft Office and Excel
Intermediate English proficiency for daily written communications with unilingual English-speaking clients
Bachelor's degree in Business Administration, Human Resources Management, Project Management, or relevant education or experience considered an asset