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Sales Force Compensation Technician
iA Financial Group (Industrial Alliance). Analyze and process requests for information and changes related to sales force compensation .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in analyzing sales force compensation requests and providing exceptional customer service, with strong communication skills in both French and English. Proficient in Microsoft Office and familiar with financial products and services, contributing to solutions in a LEAN environment.
Highest-signal resume keywords
Sales Force Compensation AnalysisCustomer Service ExcellenceMicrosoft Office ProficiencyBilingual Communication (French and English)Financial Products Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Force Compensation AnalysisData AnalysisFile ManagementLEAN MethodologyFinancial Services Knowledge
Soft Skills
Attention to QualityCourtesySound Judgment
Industry Keywords
Financial ProductsCustomer ServiceCommission ScheduleCompensation RulesBonusesContests
About the role
Key responsibilities & impact- Analyze and process requests for information and changes related to sales force compensation
- Provide customer service by email and phone
- Analyze transactions at the request of the sales force and provide explanations based on the commission schedule
- Explain compensation rules, bonuses, and contests to the sales force
- Use computer systems to make required changes to files and ensure proper follow-up
- Identify and report unusual situations
- Contribute to finding solutions in a LEAN environment
Requirements
What you’ll need- Holds a college or university diploma in administration or financial services, or has experience in a related field
- Has 2 to 3 years of relevant experience
- Has a good knowledge of the Microsoft Office suite
- Knowledge of the financial products and services offered by iA Financial Group is an asset
- Recognized for attention to quality, courtesy, and outstanding customer service
- Ease with numbers and sound judgment
- Advanced level of French
- Intermediate level of English
- Ability to communicate with, provide explanations to, and process requests from the English-speaking sales force verbally and in writing on a daily basis
Benefits
Comp & perks- Flexible group insurance
- Competitive pension plan
- Stock purchase plan
- Vacation, well-being, and personal development days
- Telemedicine
- Employee and family assistance program
- Ergonomic furniture program
- Performance bonus
- Discounts on iA products
- Learning and development opportunities
- Flexible hybrid work environment
- Access to inspiring and innovative workspaces