Lead Analyst – Claims Management

Iberdrola

. Develop, implement, monitor, and take primary responsibility for handling a broad range of New York workers compensation insurance claims for NYSEG and RG&E .

Posted 9/18/2026full-timeRochester • New York • United StatesSenior💰 $84,000 - $109,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing New York workers compensation insurance claims, including processing, negotiating, and overseeing related programs. Proficient in compliance with state regulations and effective communication across various organizational levels.

Highest-signal resume keywords

Workers Compensation Claims ManagementKnowledge of State Workers Compensation RegulationsAnalytical and Problem-Solving SkillsCommunication SkillsInsurance Program Administration

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims ProcessingFinancial Accounting PrinciplesInsurance Program ModificationsLoss Cost ReconciliationReserve RecommendationsFMLA and ADA ComplianceOSHA Record MaintenanceReturn-to-Work Program OversightThird-Party Recovery DeterminationClaims Negotiation

Soft Skills

Self-MotivatedOrganizational SkillsCustomer Service OrientationTeam CollaborationChange Management

Tools & Technologies

StarsSAP

Certifications & Qualifications

Associate Degree

Industry Keywords

Workers Compensation InsuranceClaims ManagementEmployee Claims MattersBargaining Unit Contract LanguageCost Reduction Goals

About the role

Key responsibilities & impact

Develop, implement, monitor, and take primary responsibility for handling a broad range of New York workers compensation insurance claims for NYSEG and RG&E
Administer Insurance Programs and the renewal process; identify coverage gaps and recommend insurance program modifications
Coordinate preparation of insurance renewal applications
Administer workers compensation programs, including processing claims, determining third-party recovery potential, overseeing light duty and return-to-work programs, monitoring salary continuation and disability payments, making reserve recommendations, attending hearings, and reviewing claims
Process and reconcile retained loss cost invoices and records
Administer referrals, communications, and information among employees, supervisors, and a workers compensation case management vendor
Negotiate and settle claims in accordance with company policy
Work with legal staff and outside counsel on larger claims
Assist Human Resources with FMLA, ADA, OSHA, and employee claims matters
Support cost reduction goals through improved methods, procedures, and insurance program changes
Oversee workers compensation-related software applications, including Stars and SAP
Maintain OSHA records and loss reports

Requirements

What you’ll need

Associate degree required or equivalent combination of education and experience
3+ years of workers compensation-specific and company-specific experience is desired
Thorough knowledge of State workers compensation regulations, ADA, FMLA, and applicable bargaining unit contract language
Basic knowledge of financial accounting principles and practices
Self-motivated, self-directed, organized and capable of managing multiple tasks and operating independently
Excellent analytical, critical thinking, decision-making and problem-solving skills
Strong verbal and written communication skills
Strong customer service orientation
Ability to communicate with all levels of staff and management and act as intermediary between internal functional areas, case management vendors and workers compensation insurance carriers
Change management skills
Team-oriented, skilled in building consensus and a collaborative environment
Ability to interpret technical and business requirements into a workers compensation claims management solution
Ability to travel within designated region as needed

Benefits

Comp & perks

Competitive benefits and growth opportunities
Generous performance-based bonuses
12% 401(k) match
Comprehensive health, dental, and vision insurance
Tuition reimbursement
Professional development and clear career advancement pathways