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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis, focusing on user journeys, requirements gathering, and stakeholder engagement. Proficient in Agile methodologies and change management, with a strong ability to translate business needs into measurable outcomes.
Highest-signal resume keywords
Business AnalysisUser Journey MappingAgile MethodologiesChange ManagementStakeholder Engagement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Requirements GatheringProcess ModelingUser StoriesAcceptance CriteriaBusiness Test PlansUser Acceptance TestingDocumentationValidation RulesSuccess MetricsDigital Transformation
Soft Skills
FacilitationCommunicationCollaborationProblem SolvingWorkshop Leadership
Tools & Technologies
SharePointPower PlatformMicrosoft 365Microsoft FabricMicrosoft Copilot
Certifications & Qualifications
Business Analysis CertificationProduct Management CertificationAgile CertificationChange Management Certification
Industry Keywords
Information TrustDiscoverabilityDigital WorkplaceOrganizational ReadinessKnowledge ManagementDocument GovernanceData Governance
About the role
Key responsibilities & impact- Validate existing findings related to information trust and discoverability
- Document current-state user journeys, including pain points, roles, decisions, exceptions, and information dependencies
- Define future-state user journeys and measurable success criteria
- Facilitate discussions on pilot scope, requirements, prioritization, acceptance criteria, and business value
- Translate business needs into user stories, process requirements, validation rules, and test scenarios
- Coordinate reviews of extracted or transformed information with business and document owners
- Develop representative questions, expected outcomes, and acceptance criteria for Copilot experiences
- Plan demonstrations, user testing, feedback collection, issue triage, and acceptance activities
- Map change impacts, stakeholder groups, communication and training needs, and readiness requirements
- Support the release backlog, quick-wins plan, operating model, and roadmap
- Document evidence of value, unmet needs, adoption risks, and recommendations for future development
- Lead workshops and alignment meetings with business, technology, data, security, and governance teams
- Connect prioritized business challenges to the technical proof of value within a modernization program
- Work with user journeys, document processes, research, information discoverability, quality, validation, adoption, and operational readiness
- Collaborate with information architecture, SharePoint, Power Platform, Microsoft Fabric, AI, and development teams
Requirements
What you’ll need- Senior-level business analysis experience in enterprise information, data, collaboration, search, workflow, or digital workplace programs
- Experience gathering, analyzing, documenting, validating, and prioritizing requirements
- Knowledge of process modeling, user journeys, user stories, and acceptance criteria
- Experience facilitating workshops and meetings with diverse stakeholder groups
- Ability to translate broad business needs into objective, testable, and measurable requirements
- Experience developing and executing business test plans and user acceptance testing
- Experience with change management, communications, training, adoption, and organizational readiness
- Knowledge of Agile methodologies, backlog management, prioritization, and release planning
- Excellent written communication skills and the ability to produce clear, well-structured documentation
- Ability to work with technical teams and understand enterprise information and data solutions
- Intermediate to advanced English proficiency (B2 or higher), with the ability to communicate in writing and verbally in a corporate and technical environment
- Availability to work in the Eastern Standard Time (EST) time zone
- Preferred: Experience with SharePoint Online, Power Platform, Microsoft 365, Microsoft Fabric, or Microsoft Copilot
- Preferred: Knowledge of knowledge management, document governance, or data governance
- Preferred: Experience with processes related to properties, tenants, leases, buildings, contracts, projects, or assets
- Preferred: Experience defining success metrics, baselines, and adoption indicators
- Preferred: Experience in digital transformation projects, workplace modernization, or new technology implementations
- Preferred: Knowledge of organizational change management methodologies
- Preferred: Certifications related to business analysis, product management, Agile methods, process management, or change management
Benefits
Comp & perks- SulAmerica health insurance for you (nationwide coverage, shared room, and copayments)
- TotalPass gym membership
- Latest-generation laptop
- Transportation allowance
- Meal allowance: BRL 770.00 (average of 22 business days per month), with the option to receive the amount through the meal voucher or Flash card
- Candidate referral bonus
- Creditas financial services partnership
- Annual performance review with an Individual Development Plan (IDP)
- Training through iblue Academy
- Udemy training
- Certifications (AWS, Microsoft, IBM, and H2O)
- Educational partnerships (with potential financial assistance tied to performance review results)
- Structured Y-shaped career path (management or specialist track)
- Benefit packages offered through the cooperative
- 15 days of paid time off after completing the 12th month