Inside Sales Rep

Iceberg Finance

. Respond to inbound merchant inquiries and qualify prospective partners .

Posted 11/12/2026full-timeToronto • CanadaJunior💰 CA$45,000 - CA$55,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in account management and client engagement, with a strong focus on consultative selling and relationship-building. Proficient in delivering training and presentations, while leveraging CRM platforms to enhance merchant success in the consumer finance sector.

Highest-signal resume keywords

Account ManagementConsultative SellingCRM PlatformsBilingualism (English/French)Consumer Finance Experience

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Inside SalesCustomer SuccessTraining DeliverySales PresentationsAccount Analysis

Soft Skills

Strong CommunicationRelationship-BuildingSelf-MotivatedHighly OrganizedResults-Oriented

Tools & Technologies

SalesforceHubSpot

Industry Keywords

FintechFinancial ServicesLendingMerchant OnboardingMarketing Tools

About the role

Key responsibilities & impact

Respond to inbound merchant inquiries and qualify prospective partners
Guide new merchants through onboarding from signed agreement to first funded loan
Deliver training on the merchant portal, application process, and financing solutions
Equip merchants with marketing tools and customer-facing materials
Identify and re-engage inactive merchant accounts through targeted outreach campaigns
Analyze account activity and recommend solutions to increase engagement and funding volume
Conduct refresher training sessions and communicate new products, promotions, and best practices
Build relationships with existing partners through regular touchpoints and performance reviews
Deliver sales presentations and product demonstrations tailored to merchant needs
Collaborate with Business Development Managers, Client Relations, Marketing, Operations, and Credit teams
Share market feedback, customer insights, and successful strategies with internal stakeholders
Represent iFinance Canada at conferences, trade shows, and industry events as required

Requirements

What you’ll need

1+ years of experience in inside sales, account management, customer success, or a related client-facing role
Strong communication, relationship-building, and consultative selling skills
Confidence conducting presentations via phone, video conference, and in person
Experience using CRM platforms such as Salesforce, HubSpot, or similar systems is considered an asset
Experience within consumer finance, lending, fintech, or financial services is an asset
Highly organized, self-motivated, and results-oriented
Passion for helping partners succeed
Bilingualism (English/French) is considered a strong asset

Benefits

Comp & perks

Collaborative and entrepreneurial environment
Professional development opportunities
Career advancement opportunities
Direct impact on partner growth and business success
Valuable experience in sales, financing, and relationship management