Account Specialist – Business Electric Vehicle Charging

ICF

. Recruit and develop relationships with SRP customers, trade allies, industry associations, and other key market stakeholders .

Posted 10/5/2026full-timePhoenix • Arizona • United StatesJuniorMid-Level💰 $73,738 - $125,354 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in outreach and account management within the electric vehicle infrastructure market, leveraging CRM tools to enhance customer relationships and program delivery. Proficient in developing client-facing reports and executing marketing strategies to drive engagement and program success.

Highest-signal resume keywords

Outreach ExperienceAccount ManagementSales ExperienceCRM UtilizationElectric Vehicle Infrastructure Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project Application ProcessesDatabase ManagementClient-Facing ReportingProgram Rebate QualificationMarketing Strategy Execution

Soft Skills

Time ManagementSelf-MotivationAdaptabilityCommunication

Tools & Technologies

SalesforceMicrosoft DynamicsMS Office Programs

Certifications & Qualifications

Valid Driver’s LicenseMotor Vehicle Records (MVR) Check

Industry Keywords

Decarbonization OpportunitiesTrade AlliesCustomer SupportFinancial IncentivesStakeholder Engagement

About the role

Key responsibilities & impact

Recruit and develop relationships with SRP customers, trade allies, industry associations, and other key market stakeholders
Train trade allies on customer support and financial incentives available through ICF-implemented programs
Execute marketing and engagement strategy, including presenting webinars, attending trade ally shows, and generating program leads
Qualify trade allies, EVSE, and other equipment for program rebates
Maintain trade ally and qualified equipment databases
Support program participants and product suppliers with project application processes
Track and report project implementation, outreach activities, and progress toward program goals
Identify issues, opportunities, and lessons learned to improve program design and delivery
Record activities and develop client-facing reports using MS Office programs and industry-specific software tools

Requirements

What you’ll need

Bachelors degree or related work experience
2+ year(s) outreach, account management and/or sales experience
1+ years experience utilizing a CRM such as Salesforce or Microsoft Dynamics
Valid driver’s license
Successfully pass a Motor Vehicle Records (MVR) check
Strong interest in the electric vehicle infrastructure market
Understanding of or interest in learning decarbonization opportunities and technologies for commercial and industrial buildings, multifamily residents, and small businesses
Ability to work limited overtime as needed
Ability to manage own time with minimal oversight
Ability to work in a fast-paced environment

Benefits

Comp & perks

Flexible workplace arrangements
Work-life balance
Donation matching
Volunteer opportunities
Tuition reimbursement
Access to professional development resources
401k matching
Employee Stock Purchase Plan
Reasonable accommodations for disabilities, veterans, and sincerely held religious beliefs