Business Analyst

ICF

. Engage with business stakeholders to understand needs, gather and document requirements, and translate them into functional specifications .

Posted 10/5/2026full-timeSan Juan • United StatesJuniorMid-Level💰 $60,940 - $103,598 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in business analysis, data analysis, and process improvement, with strong capabilities in stakeholder engagement and documentation. Proficient in both English and Spanish, with a focus on collaboration and effective communication in cross-functional teams.

Highest-signal resume keywords

Business AnalysisData AnalysisProcess ImprovementMicrosoft ExcelAgile Methodologies

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Business AnalysisData AnalysisProcess Improvement TechniquesRequirements GatheringWorkflow DiagramsUser Acceptance TestingReporting ToolsSQLPerformance TrackingDocumentation

Soft Skills

Analytical SkillsProblem-Solving SkillsCommunication SkillsCollaborationTime Management

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointData/Reporting ToolsAgile ToolsPMBOK

Industry Keywords

Stakeholder EngagementCross-Functional TeamsGeospatial ProgramsEnvironmental ProgramsHousing-Related Programs

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Engage with business stakeholders to understand needs, gather and document requirements, and translate them into functional specifications
Identify process and workflow inefficiencies and propose improvements
Analyze business data to provide actionable insights, trends, and reports
Collaborate with IT and development teams to reflect business requirements in system enhancements and solutions
Assist project managers with planning, scheduling, project timelines, and deliverables
Coordinate between government partners and stakeholders to align program activities with requirements and priorities
Create business cases, use cases, workflow diagrams, and other detailed documentation
Assist with user acceptance testing and provide implementation support
Stay current with industry trends and methodologies and recommend process-improvement best practices
Travel to the Guaynabo office and client locations across Puerto Rico for meetings, collaboration, and project support

Requirements

What you’ll need

Bachelor’s degree or 4 years of relevant experience in lieu of a degree
Must be a US Citizen or Permanent Resident per federal contract requirements
2+ years of experience in a business analyst role or related field
2+ years of experience with data analysis and business process improvement techniques
Excellent written and verbal communication skills in both English and Spanish
Strong analytical and problem-solving skills
Ability to work collaboratively in a cross-functional team environment
Proficiency with Microsoft Excel, PowerPoint, and common data/reporting tools
Demonstrated ability to manage competing priorities in a fast-paced environment
Ability to travel up to 15% in Puerto Rico as requested
Willingness/ability to commute to the ICF office in Guaynabo
Preferred: 2+ years of experience with business analysis tools such as Microsoft Excel, SQL, or similar
Preferred: Knowledge of Agile, PMBOK, or other project management methodologies
Preferred: Experience preparing reports, dashboards, or performance tracking tools
Preferred: Familiarity with geospatial, environmental, or housing-related programs

Benefits

Comp & perks

Equal opportunity employer
Reasonable accommodations for disabilities, disabled veterans, and sincerely held religious beliefs
Professional and personal growth opportunities
Section 3 eligible job opportunity encouraging applications from low-income individuals and/or people living in Public Housing