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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in business analysis, data analysis, and process improvement, with strong capabilities in stakeholder engagement and documentation. Proficient in utilizing analytical tools and methodologies to drive actionable insights and support project management.
Highest-signal resume keywords
Business AnalysisData AnalysisProcess ImprovementMicrosoft ExcelAgile Methodologies
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Business AnalysisData AnalysisProcess Improvement TechniquesRequirements GatheringFunctional SpecificationsUser Acceptance TestingWorkflow DiagramsReporting ToolsSQLProject Management
Soft Skills
Excellent Communication SkillsInterpersonal SkillsAnalytical SkillsProblem-Solving SkillsCollaborative Teamwork
Tools & Technologies
Microsoft ExcelMicrosoft PowerPointData/Reporting ToolsProject Management ToolsPerformance Tracking Tools
Industry Keywords
Stakeholder EngagementProcess Improvement Best PracticesGeospatial ProgramsEnvironmental ProgramsHousing-Related Programs
Tech Stack
Tools & technologiesSQL
About the role
Key responsibilities & impact- Engage with business stakeholders to understand needs, gather and document requirements, and translate them into functional specifications
- Identify inefficiencies in current processes and workflows and propose improvements
- Analyze business data to provide actionable insights, trends, and reports for decision-making
- Work with IT and development teams to ensure business requirements are reflected in system enhancements or solutions
- Assist project managers with planning, scheduling, and overseeing project timelines and deliverables
- Support coordination between government partners and stakeholders to align program activities with requirements and priorities
- Create business cases, use cases, workflow diagrams, and other detailed documentation
- Assist in user acceptance testing and provide ongoing implementation support
- Stay current with industry trends and methodologies and recommend process-improvement best practices
Requirements
What you’ll need- Bachelor’s degree or 4 years of relevant experience in lieu of a degree
- Must be a US Citizen or Permanent Resident per federal contract requirements
- 2+ years of experience in a business analyst role or related field
- 2+ years of experience with data analysis and business process improvement techniques
- Excellent written and verbal communication skills in both English and Spanish
- Excellent communication and interpersonal skills with colleagues and clients
- Strong analytical and problem-solving skills
- Ability to work collaboratively in a cross-functional team environment
- Proficiency with Microsoft Excel, PowerPoint, and common data/reporting tools
- Demonstrated ability to manage competing priorities in a fast-paced environment
- Remote position, located in Puerto Rico, or willing to relocate to Puerto Rico, and able to travel up to 15% to visit clients, stakeholders and essential meetings at ICF’s office in Guaynabo, Puerto Rico
- Preferred: 2+ years of experience in business analysis tools such as Microsoft Excel, SQL, or similar
- Preferred: Knowledge of project management methodologies such as Agile and PMBOK
- Preferred: Experience preparing reports, dashboards, or performance tracking tools
- Preferred: Familiarity with geospatial, environmental, or housing-related programs
Benefits
Comp & perks- Equal opportunity employer
- Reasonable accommodations for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs
- Benefits information provided under the Transparency in Coverage Act