Junior Business Systems Analyst

ICF

. Support the full digital software development cycle, including requirements, research, design, stakeholder engagement, testing, and delivery of user-facing systems .

Posted 9/25/2026full-timeRemote • Virginia • United StatesEntry Level💰 $55,665 - $94,631 per yearWebsite

About the role

Key responsibilities & impact

Support the full digital software development cycle, including requirements, research, design, stakeholder engagement, testing, and delivery of user-facing systems
Gather requirements through stakeholder interviews, document reviews, questionnaires, business process analysis, use cases, scenarios, and examination of current systems
Document requirements using BDD specifications, user stories, acceptance criteria, workflow and UML diagrams, use cases, and user guides
Maintain requirements traceability documentation and monitor requirements throughout the project lifecycle
Communicate system requirements and organizational processes to team members and stakeholders
Facilitate meetings to gather, document, refine, and prioritize requirements, design enhancements, identify action items, and drive user feedback
Document UX design discussions, write requirements in the team workspace, and break requirements into user stories in the issue log system
Define and execute testing activities, including test scenarios, test cases, procedures, and results documentation
Collaborate with subject matter experts, designers, and UX researchers within an Agile framework
Recommend internal process enhancements and potential solutions
Collaborate with the Scrum Master and provide backup support when necessary

Requirements

What you’ll need

Completed bachelor's degree by start date
Must be a US citizen
Must reside in the U.S.
Must be authorized to work in the U.S.
All work must be performed in the U.S. per contract requirements
Proficiency with MS Office tools, including Excel and Word
Proficiency with JIRA and Confluence or similar applications supporting Agile software delivery
Scrum Master/Agile certification or training
Strong analytical skills, especially business process analysis and diagramming using tools such as Microsoft Visio or Mural
Excellent organizational and communication skills with meticulous attention to detail
Ability to manage multiple projects, work in a fast-paced environment, and meet deadlines
Must be able to pass any required background checks

Benefits

Comp & perks

Flexible work arrangements
Professional development support
Reasonable accommodations for disabilities, disabled veterans, and sincerely held religious beliefs
Equal opportunity employment
Benefit offerings referenced under the Transparency in Benefits Coverage Act