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ICF

LMS Administrator

ICF

. Propose and recommend training and eLearning solutions.

Posted 9/24/2026full-timeUnited StatesMid-LevelSenior💰 $74,090 - $125,954 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in administering enterprise Learning Management Systems (LMS), including user management, course administration, and compliance tracking. Proficient in supporting SCORM, AICC, and xAPI content, while ensuring accessibility and integration with enterprise systems.

Highest-signal resume keywords
LMS AdministrationSCORM ComplianceSQL Query DevelopmentLearning Analytics508 Accessibility Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
LMS User ManagementCourse AdministrationReporting and DashboardsSCORM Content ManagementAICC ComplianceXAPI StandardsData ExtractionCompliance TrackingLearning Record ManagementIntegration Support
Soft Skills
Excellent CommunicationFacilitation SkillsTechnical Documentation
Tools & Technologies
Totara LMSCornerstoneMoodleLearning Analytics ToolsHelp Desk Software
Industry Keywords
Federal Workforce DevelopmentTraining OperationsLearning Technology EcosystemsConsulting Firm ExperienceDMV Area Proximity

Tech Stack

Tools & technologies
SQL

About the role

Key responsibilities & impact
  • Propose and recommend training and eLearning solutions.
  • Oversee eLearning course testing, uploading, troubleshooting LMS compatibility.
  • Administer user accounts, roles, permissions, groups, and audience assignments within the LMS.
  • Manage course catalogs, curricula, certifications, competencies, and learning assignments.
  • Upload, publish, maintain, and retire SCORM, AICC, xAPI, and other eLearning content packages.
  • Monitor LMS performance and troubleshoot learner access, completion tracking, enrollment, and reporting issues.
  • Generate standard and ad hoc reports to support compliance tracking, training metrics, audits, and management decision making.
  • Support learning data quality through regular audits, validation, reconciliation, and records management activities.
  • Provide Tier 1 and Tier 2 user support, respond to help desk tickets, and develop user guidance and job aids.
  • Coordinate LMS upgrades, patch testing, release management activities, and vendor communications.
  • Ensure LMS configurations and content comply with Section 508 accessibility requirements, agency policies, and applicable federal regulations.
  • Support integration and synchronization activities between the LMS and enterprise systems such as HR, identity management, and reporting platforms.
  • Interface with internal staff and collaborate with software developers, eLearning specialists, instructional designers, content creators, 508 compliance specialists, and end users.

Requirements

What you’ll need
  • Bachelor's degree
  • 3+ years of experience administering enterprise LMS platforms, including user management, course administration, reporting, and system configuration.
  • Experience supporting SCORM-, AICC-, or xAPI-compliant learning content.
  • Experience creating and maintaining LMS reports, dashboards, and learning analytics
  • Experience managing learner records, certifications, recurring training assignments, and compliance-based learning programs.
  • Experience supporting LMS integrations with HRIS, Single Sign-On (SSO), identity management, or enterprise reporting solutions.
  • Working knowledge of SCORM, xAPI, AICC, LTI, and related eLearning standards.
  • Experience developing SQL queries, data extracts, dashboards, or advanced LMS reporting solutions.
  • Experience supporting LMS help desk operations and end-user training.
  • Knowledge of Section 508 accessibility requirements and testing tools for digital learning environments.
  • Excellent communication, facilitation, and technical documentation skills.
  • Experience with Totara LMS, Cornerstone, Moodle, or other enterprise learning platforms.
  • Experience with reporting tools, analytics, and data-driven decision support for learning environments.
  • Experience supporting federal workforce development, training operations, or learning technology ecosystems.
  • Experience serving Federal clients, particularly FDA.
  • Experience working in consulting firm environments.
  • Proximity to the DC-Maryland-Virginia (DMV) area with the ability to go onsite as needed is strongly preferred.