Salesforce Technical Consultant, Project Manager

ICF

. Manage overall Salesforce Digital Transformation Center operations and service delivery .

Posted 10/3/2026full-timeRemote • Virginia • United StatesMid-LevelSenior💰 $119,323 - $202,850 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing Salesforce Digital Transformation operations, leading technical teams, and delivering complex IT projects. Proficient in Salesforce platform management, deployment coordination, and client engagement, with a strong focus on operational excellence and governance.

Highest-signal resume keywords

Salesforce Certified AdministratorProject Management ExperienceSalesforce Deployment CoordinationSalesforce Consultant ExperiencePMP Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce AdministrationDeclarative DevelopmentCI/CD Pipeline ManagementCost AllocationsRequirements DiscoverySolution ArchitectureData GovernanceSalesforce Public Sector SolutionsMulesoft CapabilitiesAPI-Based Integrations

Soft Skills

Client Relationship SkillsCritical ThinkingAttention to DetailProblem SolvingPolished Written Deliverables

Tools & Technologies

SalesforceGitHubSalesforce AppExchangeDocusignOwnOmniStudio

Certifications & Qualifications

Salesforce Certified AdministratorSalesforce Consultant CertificationSalesforce Architect CertificationPMP Certification

Industry Keywords

Digital TransformationIT Project ManagementCloud ConsumptionFederal Public TrustSalesforce Core CRM Licenses

Tech Stack

Tools & technologies

CloudPMP

About the role

Key responsibilities & impact

Manage overall Salesforce Digital Transformation Center operations and service delivery
Lead Salesforce administrators, architects, and security specialists
Lead daily client status calls, team standups, tenant customer calls, CIO reviews, and other operational meetings
Support presales pipeline management, including Salesforce use-case qualification, requirements discovery, high-level solution recommendations, and ROM estimates
Onboard new customer project teams onto the Salesforce platform
Manage the release calendar and coordinate customer application deployments
Manage daily operations and maintenance support activities
Manage Salesforce license inventory, allocations, and renewals
Manage platform ATO renewal assessments and mid-year changes
Co-lead technical design reviews with Salesforce architects
Write policy and procedure documentation based on Salesforce best practices and manage the DTC Governance Library
Recommend and implement improvements to DTC operations and toolsets
Prepare and present monthly status reports covering team performance, deliverables, schedule, financials, and SLA attainment
Support ICF Salesforce Practice growth activities, including RFIs, RFPs, prototypes, and oral presentations
Maintain certifications necessary for practice expertise

Requirements

What you’ll need

5+ years of Project Management experience leading large complex IT projects and managing technical staff, with direct contract delivery responsibility
3+ years of experience leading Salesforce projects and/or Centers of Excellence in a client-facing role
Active Salesforce Certified Administrator certification; provide Trailblazer profile link in resume
3+ years of experience as a Salesforce Consultant or Administrator performing declarative (no-code) development in a medium-to-large enterprise Salesforce environment
3+ years of experience coordinating deployments and managing CI/CD pipelines using Salesforce and GitHub as source control
1+ years of experience providing complex cost allocations, chargebacks, and reporting for cloud consumption, licensing, and labor
Must be a US Citizen or Permanent Resident (Green Card holder)
Must be able to obtain and maintain a federal public trust or equivalent client-required background investigation
Must reside in the U.S., be authorized to work in the U.S., and perform all work in the U.S.
Preferred: Active Salesforce Consultant and/or Architect certifications
Preferred: 3 years providing Salesforce consultation involving fit analysis, requirements mapping, and high-level solution architecture
Preferred: 2+ years supporting US Government clients and familiarity with Salesforce Public Sector Solutions
Preferred: PMP Certification
Preferred: Experience with enterprise data governance, cloud-based data warehousing technologies, and/or Salesforce Data 360
Preferred: Basic understanding of Mulesoft capabilities and API-based integrations
Preferred: Familiarity with OmniStudio, its components, and supported use cases
Preferred: Understanding of Salesforce core CRM licenses and ordering versus provisioning
Preferred: Familiarity with Salesforce AppExchange utilities, Docusign, and Own
Preferred: Basic understanding of MFA/SSO, networking, and encryption
Preferred: Command presence, personal responsibility for mission accomplishment, client relationship skills, critical thinking, attention to detail, problem solving, and polished written deliverables

Benefits

Comp & perks

Remote work arrangement
24x7 on-call rotation with occasional after-hours support for P1/P2 incidents and prescheduled deployments
Equal opportunity employment
Reasonable accommodations for disabilities, disabled veterans, and sincerely held religious beliefs
Confidential accommodation support
Benefits offerings covered by the Transparency in Coverage Act