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About the role
Key responsibilities & impact- Drive scalable, platform-based Salesforce solutions aligned with public sector and federal client mission outcomes
- Serve as a trusted advisor to internal leaders and clients
- Support early-stage client conversations and shape technical approaches
- Lead solution design for high-priority opportunities
- Own technical solutioning for key bids
- Guide business development teams on capture and proposal support
- Expand ICF’s Salesforce practice through innovative, compliant, and competitive solutions
- Balance strategic engagement and hands-on solutioning with architecture and delivery leadership
- Support proposals, oral presentations, technical demonstrations, and executive-level client discussions
- Lead large-scale public sector modernization initiatives
- Collaborate with Salesforce and adjacent-platform partners
- Mentor colleagues and contribute to offerings, innovation, and strategy
Requirements
What you’ll need- 12+ years of experience designing and implementing Salesforce or comparable SaaS enterprise solutions
- 5+ years of experience leading complex solutions with an enterprise architecture background, including integrations, security, scalability, and platform governance
- U.S. citizenship or permanent residency required
- Ability to obtain and maintain a Federal Public Trust and/or Security Clearance
- Must reside and work within the United States
- Certified in one or more mainline Salesforce certifications
- Experience with Salesforce Public Sector Solutions, OmniStudio, MuleSoft, Salesforce Data 360, and Agentforce / AI-enabled Salesforce capabilities preferred
- Experience supporting Department of War (Defense), civilian federal agencies, or FedRAMP/high-security environments preferred
- Experience balancing client-facing solutioning/pursuit work with hands-on architecture and delivery leadership
- Experience supporting proposals, oral presentations, technical demonstrations, and executive-level client discussions
- Experience leading large-scale public sector modernization initiatives
- Prior consulting or systems integrator experience supporting enterprise clients
- Hands-on experience using Codex, LLM-based tools, and agentic AI workflows within Salesforce environments
- Preferred certifications include Salesforce Certified OmniStudio Consultant, Salesforce Certified Public Sector Solutions Accreditation, Salesforce Certified Platform Developer I, and Salesforce Certified Agentforce Specialist
Benefits
Comp & perks- 100% remote work outside a 50-mile radius of Washington, DC
- Up to 10% travel may be required
- Opportunity to shape highly visible public sector transformation programs
- Access to complex enterprise architecture challenges across federal and state agencies
- Strong partnership ecosystem across Salesforce and adjacent platforms
- Collaborative culture with technical leadership, mentorship, and mission impact
- Equal opportunity employment
- Reasonable accommodations for disabilities, veterans, and sincerely held religious beliefs