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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in social media strategy development, execution, and analytics, with a strong focus on enhancing brand presence and audience engagement for federal government clients. Proficient in managing social media campaigns, content creation, and performance reporting while adhering to compliance standards.
Highest-signal resume keywords
Social Media Strategy DevelopmentFederal Government Client ExperienceContent Development and ManagementAnalytics and Performance ReportingStrong Writing Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Social Media Platform ManagementContent DevelopmentAnalytics ToolsSocial ListeningCampaign PlanningBrand Identity ManagementPublic Health Education CampaignsPerformance Data TrackingPresentation SkillsProject Management
Soft Skills
Detail OrientedAdaptabilityCollaborationIndependent WorkCommunication
Tools & Technologies
PowerPointMicrosoft WordSocial Media Dashboards
Industry Keywords
Federal AgencyPublic HealthSocial Media Communications PlansAudience EngagementClient Stakeholders
About the role
Key responsibilities & impact- Serve as the client's lead social media expert, supporting monitoring, execution, filtering, and measurement of the client's social media presence
- Develop strategies and guidance to enhance the client's social media presence and audience engagement
- Own the client's day-to-day social media presence from strategy through execution
- Plan and lead social media campaigns tied to national observances and key events
- Develop and publish engaging, on-brand content across platforms in compliance with plain language and accessibility standards
- Lead real-time social media event coverage, including Twitter chats and Facebook Live
- Monitor performance and social listening data, translating results into actionable recommendations for client and leadership review
- Partner directly with client communications staff and leadership to guide social media strategy and brand presence
- Plan and lead social media events, including Facebook Live, live-tweeting, and Twitter chats, with strategy, graphics support, and day-of coordination
- Manage analytics, track and report performance data, and provide recommendations for improvement
- Monitor social media channels and develop social listening reports analyzing conversations, trends, and sentiment
- Build and maintain social media dashboards
- Prepare monthly performance summaries via PowerPoint with recommendations for client and leadership review
- Adapt quickly to changing priorities and tasks in a fast-paced environment
- Travel onsite to the federal client's office in Rockville, MD up to two days per week and be available during core business hours and on short notice for urgent client matters
- This role is contingent upon a contract award
Requirements
What you’ll need- Bachelor's degree in marketing, communications, or a related field
- 5+ years of experience creating social media strategy and developing and managing social media presence for a federal government client
- 5+ years of experience creating and maintaining a federal agency's brand identity and public health education campaigns across multiple social media platforms
- US Citizenship required by the contract
- Demonstrated experience with social media platform management, content development, analytics, and listening tools
- Experience working with government agencies to build social media communications plans
- Experience presenting social media strategy and performance to senior leadership or client stakeholders
- Demonstrated experience integrating creative, data/analytics, and/or other client services teams to develop fully integrated, insight-driven campaigns
- Experience developing social media and communications plans and presenting to leadership teams
- Detail oriented with the ability to work in a fast-paced environment and manage multiple projects, deadlines, and priorities
- Strong writing skills
- Strong proficiency in PowerPoint and Microsoft Word
- Comfortable collaborating across internal and client teams
- Ability to work independently, seek help as needed and contribute to team and company culture
- All candidates must be authorized to work in the United States
- This position is not eligible for new H-1B visa sponsorship by ICF
Benefits
Comp & perks- Equal opportunity employer
- Reasonable accommodations for disabilities, disabled veterans, and sincerely held religious beliefs
- Benefits information provided under the Transparency in Coverage Act
