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Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Support ICF’s Sightline platform within the Centralized Operations, Analytics and Technology group
- Assist with gathering, clarifying, and documenting business, data, and system requirements
- Create and update user stories, tasks, acceptance criteria, and supporting notes in Jira
- Participate in stakeholder and technical team meetings and capture decisions, questions, action items, and follow-up needs
- Support product and process documentation in Confluence, Word, Excel, or similar tools
- Review system inputs, outputs, and data workflows to confirm requirements are understandable and complete
- Provide Technical and QA teams with guidance and clarifications on requirement questions
- Track assigned tasks and communicate progress, risks, and questions
- Learn and participate in Agile and Scrum practices, including backlog refinement, sprint planning, reviews, and retrospectives
- Work alongside product managers, business analysts, technical architects, developers, and other stakeholders
Requirements
What you’ll need- By start date, a minimum of 30 completed college-level credit hours is required, preferably in Information Systems, Engineering, Computer Science, Business, Mathematics, or another related field
- Must be a US citizen
- Must reside in the U.S.
- Must be authorized to work in the U.S.
- All work must be performed in the U.S. per contract requirements
- Exposure to business analysis, requirements gathering, process mapping, data analysis, software testing, or project management through coursework or projects
- Excellent presentation and communication skills
- Technical curiosity
- Ability to work well with a wide range of individuals and solve technical issues
- Ability to communicate complex system issues clearly to technical and non-technical personnel and users
- Strong oral and written communication skills
- Experience working with Agile methodology of software development
- Understanding of general programming and machine learning concepts
- Familiarity with architectural concepts such as cloud computing
- Understanding of full software development life cycles and process improvement methodologies
Benefits
Comp & perks- Guidance from experienced team members
- Real project work and learning opportunities
- Reasonable accommodations for disabilities, veteran status, and sincerely held religious beliefs
- Equal opportunity employment