Summer Intern, Program Operations

ICF

. Coordinate and support the execution of program activities, events, tasks, and deliverables .

Posted 10/9/2026part-timeRemote • United StatesEntry Level💰 $23 - $28 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in program coordination, market analysis, and customer engagement strategies, with a strong focus on energy efficiency and sales planning. Proficient in utilizing data analytics tools and Microsoft Office Suite to support program documentation and stakeholder communication.

Highest-signal resume keywords

Program CoordinationMarket AnalysisData CollectionMicrosoft Office Suite ProficiencyEnergy Efficiency Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Program CoordinationMarket AnalysisData CollectionSales PlanningTechnical Documentation

Soft Skills

Organizational SkillsTime ManagementAttention to DetailCollaborative CommunicationAnalytical Skills

Tools & Technologies

Microsoft ExcelMicrosoft PowerPointMicrosoft WordPower BIPower Query

Industry Keywords

Energy EfficiencyHVAC TechnologiesMarket ResearchDecarbonizationTrade Ally Networks

Tech Stack

Tools & technologies

VBA

About the role

Key responsibilities & impact

Coordinate and support the execution of program activities, events, tasks, and deliverables
Research and analyze market trends, customer segments, competitive landscapes, and energy efficiency equipment
Evaluate market potential, program growth opportunities, and distributor, contractor, and trade ally networks
Collaborate with Sales, Account Management, Engineering, Marketing, IT, Customer Care, and other cross-functional teams
Develop outreach, sales, customer targeting, decarbonization, equity and affordability, lead generation, and value proposition strategies
Prepare and maintain reports, schedules, meeting minutes, technical specifications, calculations, and other program documentation
Summarize findings and present actionable recommendations
Provide administrative and communications support, including coordinating meetings
Develop client presentations and communicate key program results to stakeholders
Identify program opportunities advancing clients’ clean energy goals
Review processes and recommend efficiency and delivery improvements
Engage participating service providers and gather information for program improvement
Support field-based staff and participating Trade Allies
Communicate with contractors, customers, and consultants
Resolve or escalate customer and contractor concerns
Track contractor enrollment and assist technical teams with QA/QC standards

Requirements

What you’ll need

By start date, a minimum of 30 completed college-level credit hours is required, preferably in Business Administration, Economics, Project Management, Energy Management, or a related field
Must be able to pass any required background checks, which may include drug screening
U.S. Citizenship or Permanent Work Authorization is required
Strong organizational, time management, task prioritization, and attention-to-detail skills
Excellent written, verbal, analytical, and collaborative communication skills
Ability to work independently and effectively as part of a team
Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word
Experience with program coordination, documentation, research, data collection, market analysis, or sales planning projects
Familiarity with data analytics and visualization tools such as Power BI, Power Query, or VBA
Interest in energy efficiency, market research, and sales strategy
Familiarity with HVAC, water heating, space heating, kitchen equipment, or lighting technologies is a plus

Benefits

Comp & perks

Remote work options
Occasional in-person team engagement opportunities
Hands-on experience in program operations
Exposure to major projects and client interactions
Foundational project management, communication, and teamwork development
Reasonable accommodations for disabilities, disabled veterans, and sincerely held religious beliefs