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About the role
Key responsibilities & impact- Lead multiple teams of Case Coordinators working directly with ORR care provider staff and federal staff
- Make recommendations for the release and/or transfer of unaccompanied children and provide related case consultations
- Support the national case coordination program providing child welfare-based recommendations for unaccompanied children in ORR custody
- Provide oversight and supervision of Direct Operations Coordinators and assigned teams
- Consult and staff on complex cases elevated by teams in assigned geographic regions
- Provide input on clinical, safety and well-being issues affecting unaccompanied children and release or transfer decisions
- Identify and elevate emerging trends and issues to the Lead Supervisory Case Coordinator
- Serve as primary point of contact for elevated cases and engage with federal staff as needed
- Supervise and evaluate Direct Operations Coordinators in the regional area
- Support training and performance management of program staff with the ICF operations team
- Conduct on-site visits of program teams for supervision purposes
- Perform other duties related to safe and timely release and ORR needs
Requirements
What you’ll need- Master’s degree in social work or a social science related discipline and 5+ years of demonstrated post-graduate direct service delivery experience working with youth and trauma-informed care
- Alternative: Master’s degree in psychology, counseling, or other relevant behavioral science in which clinical training and experience is a program requirement
- 3 plus yrs experience working with immigrant youth, UC and families
- At least two years of supervisory experience
- Understanding of complex family relationships and dynamics
- Ability to review case files and assess/document information from a variety of sources
- Experience working with MS Office suite
- English/Spanish bilingual fluency
- Tier 2 Security Clearance or the ability to secure such clearance
- Licensure is preferred
- Knowledge of migrant/refugee issues, particularly related to UC and sponsor families and the processes/documentation required for sponsor release
- Working knowledge of challenges related to unaccompanied children’s placement and release and post-release services
- Experience working for a refugee program
- Experience in mental/behavioral health for children or experience with juvenile justice programs
- Prior work experience in a consulting environment
- Solid team player with proven ability to manage competing priorities, perspectives and stakeholder needs
- Exceptional project management skills, with a focus on TA project management
- Strong analytical, problem-solving, and decision-making capabilities
- Ability to prioritize and manage multiple activities simultaneously in a fast-paced, changing environment
- Excellent verbal, interpersonal and written communication skills
- Demonstrated outstanding level of professionalism, including ability to exercise good judgment and discretion
Benefits
Comp & perks- Equal opportunity employer
- Reasonable accommodations for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs
- Confidential accommodation support
- Benefits information provided under the Transparency in Coverage Act