Survey Manager – Survey Research Science and Operations

ICF

. Manage concurrent survey-related projects and serve as the key point of contact to clients .

Posted 9/23/2026full-timeRemote • Virginia • United StatesMid-LevelSenior💰 $74,090 - $125,954 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in survey project management, including budget development, team coordination, and quality assurance. Proficient in quantitative and qualitative research methodologies, with strong client relationship management skills.

Highest-signal resume keywords

Survey Project ManagementQuantitative Data AnalysisQualitative ResearchProposal WritingMS Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project ManagementBudget DevelopmentData Collection MethodsStatistical SoftwareSurvey ResearchQuality AssuranceClient Relationship ManagementProposal ManagementCognitive InterviewsFocus Groups

Soft Skills

Organizational SkillsCustomer Service OrientationFlexibilityMulti-taskingProfessionalism

Tools & Technologies

MS WordMS ExcelMS PowerPointRPythonSPSSSAS

Industry Keywords

Survey Research FieldData AnalysisProject PlansWorkstreamsClient Support

Tech Stack

Tools & technologies

Python

About the role

Key responsibilities & impact

Manage concurrent survey-related projects and serve as the key point of contact to clients
Prepare project plans, manage schedules, and monitor performance using project management processes and frameworks
Create and track project budgets
Coordinate workstreams, assign and follow up on actions, manage dependencies, and escalate issues
Identify and coordinate with internal collaborators, subcontractors, and vendors
Manage and communicate with cross-matrixed professionals to ensure smooth team operations
Provide methodological or technical guidance for quantitative data collection activities, including web, mail, telephone, and in-person methods
Provide methodological or technical guidance for qualitative research, including cognitive interviews, one-on-one interviews, and focus groups
Develop project quality assurance protocols and ensure quality of data, reports, and presentations
Write proposals, analytic reports, issue papers, briefings, and correspondence
Develop and cultivate strong client relationships
Anticipate risks, bottlenecks, and dependencies and implement solutions
Update leadership on progress and reporting cycles
Participate in business development, proposal management, and proposal-section writing

Requirements

What you’ll need

Bachelor’s degree required
3+ years of applied experience in the survey research field
2+ years of experience in survey project management, including coordinating teams and tasks, tracking completion of activities, managing schedules, monitoring project budget, and ensuring the quality of work products
2+ years of experience with MS Office products—Word, Excel, PowerPoint, or professional skills
Experience managing and advancing multiple workstreams simultaneously, with strong organizational and follow-through skills
Demonstrated ability to take ownership of work, independently drive tasks forward, and recognize when issues require escalation
Demonstrated customer service orientation and outstanding level of professionalism in providing client support
Ability to be flexible, multi-task, prioritize, and manage multiple activities simultaneously in a fast-paced, changing environment
Additional preferred experience: 1+ year conducting and analyzing qualitative research
Experience in quantitative data analysis and statistical software such as R, Python, SPSS, or SAS
Experience in proposal writing and/or budget development
Proficiency in Spanish or another foreign language is a plus

Benefits

Comp & perks

Equal opportunity employer
Reasonable accommodations for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs
Confidential accommodation support during application and employment
Benefit offerings referenced through the Transparency in Benefits Coverage Act