Care Manager, LVN

IEHP

. Serve as a resource for IEHP members and providers for care management and care coordination .

Posted 9/25/2026full-timeRancho Cucamonga • California • United StatesMid-LevelSenior💰 $63,898 - $83,075 per yearWebsite

About the role

Key responsibilities & impact

Serve as a resource for IEHP members and providers for care management and care coordination
Screen members for appropriate care management needs, document findings, and communicate with the care team using approved screening tools
Contribute to the development and modification of Individualized Care Plans with RN Care Managers and Interdisciplinary Care Team members
Educate members according to approved plans and materials
Communicate unexpected results with RN Care Managers and other Interdisciplinary Care Team members
Assist members with access, referrals, authorizations, and medical and behavioral health coordination issues
Act as a member advocate
Build and maintain working relationships with providers, community agencies, and internal colleagues through in-person, phone, email, and fax communication
Use evidence-based communication strategies such as Motivational Interviewing to resolve conflicts and collaborate on member cases
Engage members using evidence-based approaches to promote collaboration with medical and behavioral teams and increase member control over whole health
Participate in continuous quality improvement initiatives, including identifying and addressing HEDIS gaps and testing practices to improve member health outcomes
Perform other duties required to support Health Plan operations and department business needs

Requirements

What you’ll need

Three (3) or more years of care management experience in a health care delivery setting required
Current IEHP Team Members who have worked at least two (2) years in the Care Management department and are currently successful in their work performance during the last two (2) years, may be considered for this position in lieu of the minimum three (3) year experience requirement
Experience in an HMO or experience in Managed Care setting preferred
Minimum one (1) year clinical experience in and acute care facility, skilled nursing facility, home health or clinic setting preferred
High school diploma or GED required
Associate’s degree from an accredited institution preferred
Possession of an active, unrestricted, and unencumbered Vocational Nurse (LVN) license issued by the California Board of Vocational Nursing and Psychiatric Technicians required
Valid California Driver’s License preferred
Working knowledge of health care delivery systems
Working knowledge of PC applications including MS Office Suite and other supportive technology
Written and oral communication skills
Proven ability to read and interpret data
Proven ability to analyze problems and formulate appropriate plans, solutions, and courses of action
Proven ability to establish and maintain cooperative working relationships with individuals at all levels of the organization and members
Proven ability to maintain confidentiality of members and all related entity business matters of the organization
Proven ability to be detail oriented

Benefits

Comp & perks

Competitive salary
State of the art fitness center on-site
Medical Insurance with Dental and Vision
Life, short-term, and long-term disability options
Career advancement opportunities and professional development
Wellness programs that promote a healthy work-life balance
Flexible Spending Account – Health Care/Childcare
CalPERS retirement
457(b) option with a contribution match
Paid life insurance for employees
Pet care insurance