Data Retrieval Specialist

IEHP

. Manage the scheduling, retrieval, tracking, monitoring and quality assurance of data collection requirements from physicians for audits and internal processes supporting all HEDIS, Risk Adjustment and Quality activities .

Posted 10/26/2026full-timeRemote • California • United StatesMid-LevelSenior💰 $26 - $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare data collection and quality assurance, with proficiency in navigating Electronic Medical Records (EMR) systems. Strong organizational and communication skills are essential for effective collaboration with providers and managing multiple projects.

Highest-signal resume keywords

Healthcare Data CollectionElectronic Medical Records (EMR)Quality AssuranceMicrosoft Office SuiteHealth Information Management (HIM) Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Data EntryQuality ControlProject MonitoringData RetrievalHEDIS Chart CollectionResearchAttention to DetailAdministrative DutiesOrganizational SkillsInterpersonal Skills

Soft Skills

Strong Written CommunicationStrong Verbal CommunicationCustomer ServiceTeam CollaborationPositive Attitude

Certifications & Qualifications

Health Information Management (HIM) Certification

Industry Keywords

HEDISRisk AdjustmentQuality ActivitiesCalifornia Driver’s LicenseAutomobile InsuranceMulti-Cultural SensitivityConfidential Information HandlingProvider OutreachQuality Systems CoordinationRegulatory Reporting

About the role

Key responsibilities & impact

Manage the scheduling, retrieval, tracking, monitoring and quality assurance of data collection requirements from physicians for audits and internal processes supporting all HEDIS, Risk Adjustment and Quality activities
Navigate various Electronic Medical Records (EMR) systems to extract needed data per specified project needs
Establish relationships with IEHP Providers and staff to foster ongoing collaboration for data collection efforts
Serve as Team Lead supporting HEDIS Chart Collection, including planning, preparation, hands-on training, ongoing project support, HEDIS equipment testing, Provider outreach, assigned chart collection, quality assurance and follow-up chart pursuit efforts
Perform research, data entry and quality control on key data sources following prescribed guidelines and protocols for regulatory reporting requirements
Perform administrative duties using initiative and judgment when handling confidential and time-sensitive information
Provide backup support for Quality Systems Coordinators, including supplement data collection, data entry, research, quality assurance and reporting

Requirements

What you’ll need

Three or more (3+) years of administrative experience in an office environment, including use of Microsoft Office Suite
One (1) year of experience in healthcare data collection from various Electronic Medical Record systems
Demonstrate superior interpersonal and administrative skills commensurate with years of experience
Experience as an EMR technician preferred
High school diploma or GED required
Associate's degree from an accredited institution preferred
Health Information Management (HIM) certification, preferred
Must have a valid California Driver’s license and valid automobile insurance
Must qualify and maintain driving record to drive company vehicles based on IEHP insurance standards of no more than three (3) points
Understanding of and sensitivity to multi-cultural community
Organizational skills
Strong written and verbal communication skills. Interpersonal skills
Proficient in Microsoft Word and Excel, experienced in data entry, and strong attention to detail are essential
Ability to manage multiple tasks to coordinate, prepare and monitor projects and reports
Ability to prioritize work to ensure adherence to project deadlines
Excellent customer service and telephone courtesy
Positive attitude
Ability to work in a team setting
The employee must occasionally lift or move up to 25 pounds
Frequent travel to Provider offices for data retrieval within San Bernardino and Riverside Counties

Benefits

Comp & perks

Competitive salary
State of the art fitness center on-site
Medical Insurance with Dental and Vision
Life, short-term, and long-term disability options
Career advancement opportunities and professional development
Wellness programs that promote a healthy work-life balance
Flexible Spending Account – Health Care/Childcare
CalPERS retirement
457(b) option with a contribution match
Paid life insurance for employees
Pet care insurance