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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in Quality Improvement processes, particularly in HEDIS, CAHPS, and NCQA Accreditation, while effectively interpreting clinical data and maintaining compliance with regulatory requirements. Proficient in utilizing medical management systems and data analysis tools to support healthcare quality initiatives.
Highest-signal resume keywords
Registered Nurse (RN) LicenseHEDIS Technical SpecificationsQuality Assurance ExperienceData Analysis SkillsMicrosoft Office Suite Proficiency
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Quality AssuranceUtilization ManagementCase ManagementHealth Care InformaticsData AnalysisMedical TerminologyHEDIS ImprovementRegulatory ComplianceMicrosoft AccessMicrosoft Office Suite
Soft Skills
Interpersonal SkillsCommunication SkillsProblem-Solving CapabilityAttention to DetailProject Management
Certifications & Qualifications
Associate's Degree in NursingBachelor's Degree in NursingRegistered Nurse (RN) License
Industry Keywords
HMOManaged CareNCQA AccreditationQuality ImprovementClinical Data Interpretation
About the role
Key responsibilities & impact- Provide support to the Supervisor, Clinical Quality Improvement, and IEHP departments on HEDIS improvement-related issues
- Serve as a resource for internal and external customers
- Interpret clinical data for QI-related studies for medical management
- Maintain working knowledge of current medical management systems, business processes, and workflows
- Maintain summarized information for Quality Systems related to modified and new regulatory requirements from DHCS, DMHC, and CMS
- Support IEHP Quality Program goals, including HEDIS, CAHPS, and NCQA Accreditation
Requirements
What you’ll need- Three (3) or more years of any individual or combined experience in quality assurance, utilization management, case management, and/or health care informatics
- Experience in an HMO or managed care setting preferred
- Associate's degree in Nursing from an accredited institution required
- Bachelor's degree in Nursing from an accredited institution preferred
- Possession of an active, unrestricted, and unencumbered Registered Nurse (RN) license issued by the California BRN required
- Advanced knowledge of NCQA HEDIS technical specifications, medical terminology, and health plan processes preferred
- Advanced knowledge of the current medical management systems and how information is stored and retrieved
- In-depth understanding of current HEDIS technical specifications, with the ability to interpret changes and clarifications accurately
- Basic knowledge of Microsoft Access
- Data analysis and computer applications, including word processing, databases, and spreadsheets
- Proficient in Microsoft Office Suite
- Excellent interpersonal/communication skills
- Ability to handle multiple projects and data input
- Strong problem-solving capability
- Strong attention to detail
Benefits
Comp & perks- Competitive salary
- State of the art fitness center on-site
- Medical Insurance with Dental and Vision
- Life, short-term, and long-term disability options
- Career advancement opportunities and professional development
- Wellness programs that promote a healthy work-life balance
- Flexible Spending Account – Health Care/Childcare
- CalPERS retirement
- 457(b) option with a contribution match
- Paid life insurance for employees
- Pet care insurance
