Transformation Gemba Coach

IEHP

. Coach leaders and facilitators in Gemba practices to improve transformation quality, problem solving, and sustained outcomes .

Posted 9/16/2026full-timeRancho Cucamonga • California • United StatesSeniorLead💰 $104,042 - $137,842 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in continuous improvement and enterprise transformation methodologies, with a strong focus on coaching, structured problem-solving, and operational excellence. Proven ability to influence stakeholders and drive sustained improvement outcomes in health care settings.

Highest-signal resume keywords

Continuous ImprovementEnterprise TransformationLean PrinciplesGemba CoachingChange Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Structured Problem-SolvingTransformation FrameworksOperational Standard WorkPerformance Management SystemsData AnalysisInitiative AssessmentStakeholder AlignmentMDI PrinciplesFacilitation StandardsCoaching Methodologies

Soft Skills

Influencing Without AuthorityStrategic ThinkingPractical ExecutionManaging Multiple PrioritiesDriving Adoption

Tools & Technologies

Microsoft WordMicrosoft VisioMicrosoft PowerPointMicrosoft ExcelData Visualization Tools

Certifications & Qualifications

Lean CertificationChange Management CertificationExecutive Coaching CertificationProject Management Professional (PMP)

Industry Keywords

Health CareOperational ExcellenceOrganizational EffectivenessCross-Functional Improvement InitiativesEnterprise Stakeholder Engagement

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Coach leaders and facilitators in Gemba practices to improve transformation quality, problem solving, and sustained outcomes
Provide feedback and guidance to ensure Gemba is conducted consistently and aligned with enterprise standards
Support initiative intake assessment, triage, charter development, facilitation readiness, and transformation resource alignment
Establish and reinforce STAR-aligned problem-solving approaches, leader-led improvement practices, and structured facilitation methods
Develop and maintain transformation methodologies, facilitation frameworks, coaching tools, leader enablement resources, and problem-solving standards
Establish and sustain industry-standard transformation practices, facilitation standards, coaching methodologies, and operational excellence approaches
Advise STAR facilitators through coaching, facilitation support, intake consultation, and best-practice application
Monitor adoption, problem-solving quality, and outcomes; identify patterns, capture lessons learned, and refine tools and engagement models
Reinforce consistent application of enterprise transformation principles and continuous improvement practices
Deliver education and targeted learning experiences to drive adoption and sustainment
Synthesize cross-initiative insights and transformation trends to identify system improvement opportunities and inform strategic priorities
Perform other duties required to support Health Plan operations and department needs
Report to the Chief Transformation Officer and partner with STAR leadership, leaders, sponsors, and facilitators

Requirements

What you’ll need

Seven (7) years of demonstrated experience at a professional level in continuous improvement, enterprise transformation, organizational effectiveness, and/or operational excellence
Experience leading complex cross-functional improvement initiatives, facilitating organizational change, applying Managing for Daily Improvement (MDI) principles, and supporting enterprise-wide transformation efforts
Experience developing and applying structured problem-solving methodologies, transformation frameworks, facilitation standards, coaching practices and operational standard work
Experience partnering with leaders and stakeholders to strengthen organization capability, adoption, and sustained improvement outcomes
Prior health care experience required
Bachelor's degree from an accredited institution required
Lean Certification preferred
Change Management Certification preferred
Executive or Leadership Coaching Certification preferred
Project Management Professional (PMP) preferred
Expert knowledge of coaching methodologies, continuous improvement and transformation methodologies, Lean principles, standard work, structured problem-solving, performance management systems, change management, enterprise stakeholder engagement, performance measurement, MDI, health plan operations, and cross-functional dependencies
Proficiency with Microsoft Word, Visio, PowerPoint, and Excel; familiarity with data visualization tools
Skills in Gemba coaching, structured problem-solving frameworks, standard work, initiative assessment, stakeholder alignment, data analysis, and translating complex methodologies into practical tools
Ability to influence without direct authority, navigate complex organizational environments, balance strategic thinking with practical execution, manage multiple priorities, drive adoption, and continuously improve systems and processes

Benefits

Comp & perks

Competitive salary
State of the art fitness center on-site
Medical Insurance with Dental and Vision
Life, short-term, and long-term disability options
Career advancement opportunities and professional development
Wellness programs that promote a healthy work-life balance
Flexible Spending Account – Health Care/Childcare
CalPERS retirement
457(b) option with a contribution match
Paid life insurance for employees
Pet care insurance