Literacy Success Partner

Ignite Reading

. Support successful implementation of Ignite Reading’s one-to-one virtual tutoring program across a portfolio of district and school partners .

Posted 10/2/2026full-timeRemote • United StatesJuniorMid-Level💰 $80,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in literacy instruction and coaching, with a strong focus on managing partner relationships and supporting K–3 foundational reading initiatives. Proficient in data analysis and project management to enhance educational outcomes and ensure successful program implementation.

Highest-signal resume keywords

Literacy InstructionAccount ManagementData AnalysisProject PlanningCustomer Relationship Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Foundational Literacy SkillsInstructional Best PracticesK–3 Reading SupportData TrackingKPI Monitoring

Soft Skills

Strong CommunicationOrganizational SkillsResponsive SupportCollaborationFollow-Through

Tools & Technologies

Google WorkspaceZoomHubSpotAI Systems

Industry Keywords

Educational ProgramsPartner RelationshipsOnboardingRenewal ManagementDiverse Learners

About the role

Key responsibilities & impact

Support successful implementation of Ignite Reading’s one-to-one virtual tutoring program across a portfolio of district and school partners
Lead district and school onboarding, including project planning, onboarding meetings, best-practice sharing, webinars, virtual small-group meetings, and Knowledge Base content
Collaborate with Partnerships, Academics, Customer Experience, Product, and Data teams to ensure smooth transitions and a high-quality customer experience
Track KPIs including first-day attendance, on-time launch, renewal rate, and expansion seats
Maintain complete and accurate data in Ignite Reading systems and HubSpot, including renewal and expansion pipeline data
Serve as the primary day-to-day contact for school and district leaders
Build partner relationships and provide responsive support
Lead impact meetings and check-ins aligned with partner goals and student outcomes
Use AI systems to automate attendance communications, reminders, personalized follow-ups, analytics, and broader client outreach
Own renewals from readiness conversations through signed agreements
Identify and close in-year expansion opportunities involving students, grades, or schools
Identify renewal risks and lead mitigation plans
Monitor student progress using dashboards and data
Collaborate with Academic and Tutor Operations teams to address instructional concerns
Analyze survey, partner feedback, attendance, implementation, and student progress data
Recommend targeted literacy resources and instructional strategies to build reading automaticity
Tailor data reviews and consultative meetings for teachers, interventionists, district leaders, and funders
Document and share implementation best practices and success stories
Support scalable partner-facing resources and tools
Participate in internal learning experiences and develop instructional and partnership expertise

Requirements

What you’ll need

2+ years of experience in literacy instruction, coaching, or school-based support roles
Familiarity with foundational literacy skills and instructional best practices
Strong communication and organizational skills
Comfort using Google Workspace and Zoom
Ability to manage multiple accounts and deadlines with strong follow-through
Experience working with diverse learners and communities
Experience in account management, renewals, or growing existing customer relationships preferred
Comfort discussing budgets, funding, and seat counts with school and district leaders
Experience using a CRM such as HubSpot is a plus
Previous experience supporting schools, districts, or educational programs preferred
Experience directly supporting K–3 foundational reading
Must not require an international phone number for application
Work authorization/immigration sponsorship status is asked during application

Benefits

Comp & perks

Employee Stock Options
Medical, Dental, and Vision plans (80% employee coverage, 70% dependent coverage)
Short-term Disability (100% employer paid)
401(k) retirement plans with company contribution
12-weeks paid parental leave
Unlimited vacation days
12 paid holidays
Technology Stipend
Wellness Stipend
Voluntary Life Insurance
Professional Development Stipend
Virtual organization
Internal learning experiences
Potential advancement into Strategic-level roles