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IKNOWHOW SA

Customer Support Specialist

IKNOWHOW SA

. Handle customer requests and inquiries .

Posted 10/9/2026full-timePsychiko • GreeceMid-LevelSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills with a focus on effective communication in Greek, organizational abilities, and a collaborative approach to problem-solving. Proficient in basic computer skills to manage customer inquiries and track resolutions efficiently.

Highest-signal resume keywords
Customer Service ExperienceExcellent Greek Language SkillsOrganizational SkillsBasic Computer SkillsTeam Collaboration

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Customer Request HandlingIssue Resolution TrackingBasic Guidance ProvisionMicrosoft Office Proficiency
Soft Skills
Courteous CommunicationPatiencePleasant DemeanorEagerness to Learn
Industry Keywords
Call Center ExperienceSales Experience

About the role

Key responsibilities & impact
  • Handle customer requests and inquiries
  • Log and track each request through to resolution
  • Provide customers with basic guidance and information about our services
  • Collaborate with internal teams to resolve more complex issues

Requirements

What you’ll need
  • Excellent command of the Greek language (written and spoken)
  • Courteous, patient, and pleasant communication style
  • Strong organizational skills and attention to detail
  • Eagerness to learn and work as part of a team
  • Basic computer skills (email, Microsoft Office)
  • Previous experience in customer service, a call center, or sales is a plus

Benefits

Comp & perks
  • Competitive salary package
  • Career development and growth opportunities within the company
  • An amazing private & open-office workspace in Athens
  • Friendly, stable, and enjoyable working environment