Functional Analyst

IKNOWHOW SA

. Elicit, analyze and document functional requirements in collaboration with clients and business stakeholders .

Posted 10/14/2026full-timeAthens • GreeceMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in eliciting and documenting functional requirements, utilizing BPMN for business process modeling, and applying data analysis techniques to inform decision-making. Proven ability to bridge communication between business and technical teams while leading project analysts and ensuring requirements traceability.

Highest-signal resume keywords

Functional Requirements AnalysisBusiness Process Modeling (BPMN)Data Analysis TechniquesTeam LeadershipAgile/Scrum Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Functional Requirements DocumentationUser StoriesUse CasesBusiness RulesAcceptance CriteriaData AnalysisSQL

Soft Skills

Excellent Communication SkillsInterpersonal SkillsCollaboration Skills

Tools & Technologies

BPM Platforms (Camunda, Pega, Appian)JiraConfluence

Industry Keywords

Banking SectorBusiness Process Management (BPM)Lending Automation Systems

Tech Stack

Tools & technologies

SQL

About the role

Key responsibilities & impact

Elicit, analyze and document functional requirements in collaboration with clients and business stakeholders
Translate business needs into clear user stories, use cases, business rules and acceptance criteria
Model and analyze business processes using BPMN, identifying gaps and improvement opportunities
Act as the bridge between business and technical teams, ensuring a shared understanding of requirements throughout the delivery lifecycle
Work closely with development teams during implementation to clarify requirements and resolve functional issues
Support QA teams in defining test scenarios and ensuring requirements traceability, and participate in UAT
Use data analysis to support requirements definition, validate solutions and inform decision-making
Guide and coordinate the work of other analysts within the project team

Requirements

What you’ll need

Minimum 5 years of experience as a Functional Analyst in the Banking sector and/or on Business Process Management (BPM) systems
Proven experience in analyzing and documenting functional requirements, including business processes, user stories and use cases
Hands-on experience with business process modeling techniques and tools, such as BPMN
Experience with data analysis techniques and tools
Excellent written and verbal communication skills, with the ability to convey complex information to both business and technical audiences
Team leading skills and the ability to coordinate work across stakeholders
Strong interpersonal and collaboration skills
University degree or equivalent
Excellent command of the English language
Experience with lending automation systems (e.g. loan origination, credit workflows) preferred
Experience with BPM platforms such as Camunda, Pega, Appian or similar preferred
Experience working in Agile/Scrum environments preferred
Familiarity with tools such as Jira, Confluence or similar preferred
Knowledge of SQL for data analysis preferred

Benefits

Comp & perks

An attractive salary package
Private health insurance plan
Career development and growth opportunities
Continuous training via personalized seminars
An amazing private & open-office workspace in Athens
Stable and enjoyable working environment