Director, Logistics – Order Management

ILIA Beauty

. Lead end-to-end order fulfillment, global logistics operations, and third-party distribution partnerships .

Posted 11/10/2026full-timeRemote • California • United StatesLead💰 $150,000 - $165,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive experience in logistics and supply chain operations, with a strong focus on managing 3PL relationships, optimizing transportation strategies, and ensuring compliance across ERP, WMS, and EDI systems. Proven ability to lead cross-functional teams and drive continuous improvement initiatives to enhance operational efficiency.

Highest-signal resume keywords

Logistics Operations Management3PL Relationship ManagementERP, WMS, EDI ProficiencyContract NegotiationData Analysis and Reporting

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Order FulfillmentSupply Chain OperationsTransportation StrategyKPI TrackingCost OptimizationSOP DevelopmentData VisualizationExcel ProficiencyProject ManagementForecasting

Soft Skills

LeadershipProblem-SolvingOrganizational SkillsCross-Functional CollaborationInfluencing Stakeholders

Tools & Technologies

NetSuiteERP SystemsWMSEDI PlatformsECommerce Platforms

Industry Keywords

Order-to-Cash LifecycleVendor ManagementRFP ProcessesContinuous ImprovementConsumer Products

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Lead end-to-end order fulfillment, global logistics operations, and third-party distribution partnerships
Oversee the full order-to-cash lifecycle across wholesale and eCommerce channels
Lead warehouse and distribution operations through 3PL partners
Manage global 3PL relationships, performance reviews, KPI tracking, and contract compliance
Ensure system integration across ERP, WMS, EDI, and customer platforms
Monitor EDI compliance, resolve violations, and manage chargeback mitigation
Oversee customer onboarding and logistics setup
Direct global transportation strategy across parcel, LTL, ocean, and air freight
Manage carrier performance, capacity planning, and cost optimization
Lead RFPs, contract negotiations, and vendor selection
Monitor shipping performance, delivery timelines, and cost metrics
Establish and track operational KPIs
Support forecasting and budgeting with operational insights and historical performance data
Analyze trends and identify opportunities to improve service levels and reduce costs
Lead continuous improvement initiatives
Develop and implement SOPs across logistics, fulfillment, and partner operations
Collaborate cross-functionally to streamline processes and eliminate inefficiencies
Drive automation and system enhancements to reduce manual intervention and improve accuracy
Report to the Chief Operations Officer

Requirements

What you’ll need

10+ years of experience in logistics, fulfillment, or supply chain operations, preferably in consumer products or high-growth environments
Proven leadership in managing 3PLs, transportation networks, and order management systems
Strong knowledge of ERP, WMS, EDI, and eCommerce platforms; NetSuite or similar systems preferred
Advanced analytical and reporting skills, including proficiency in Excel and data visualization tools
Experience with contract negotiation, RFP processes, and vendor management
Demonstrated ability to lead cross-functional teams and influence stakeholders at all levels
Strong problem-solving, organizational, and project management skill
Role is open to candidates based in the United States
Must be authorized to work in the U.S. or indicate whether employer sponsorship is required

Benefits

Comp & perks

Bonus Opportunity
100% employer-paid medical, dental & vision coverage
No cap on personal time off and paid company holidays
Flexible scheduling during Spring & Summer season
Up to 18 weeks paid parental leave
401(k) with a company match
Monthly stipends to support remote work & self-care
Flexible work model: working from home or from one of our offices
Quarterly stipend for ILIA products